Product: Ashley Furniture Manager Clear all filters (68 of 68 reviews match)
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I purchased a couch and recliner from Ashley Furniture in Bel Air Md on January 1, 2018. The store was having a 55% sale on all furniture inventory clearance. The salesman Jamal was very courteous and friendly.He showed me several couches and took the time to explain...
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2.5
Product
Ashley Furniture Manager
I liked
  • Good saleman
I didn't like
  • Lack of customer srevice
#1193578
they refused to give me a corrected invoice that gave correct amount due and stated $430.96 HAD TO BE SENT BY CORP.OFFICE .THEN STATED I WAS REFUNDED AT THE STORE LEVEL! THEY CLAIMED IT WAS ON TAPEA BALD FACED LIE! THAT NEVER HAPPENED PERIOD.I PAID CASH IN THE AMOUNT...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

Product
Ashley Furniture Manager
#1183717
In the past year we've experienced very poor Management service at Ashley Furniture. The Manager at the Prattville,AL location is very unprofessional and very inconsiderate of the customer. 1st issue we ordered a sectional sofa for our home and the delivery drivers...
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1.0
Product
Ashley Furniture Manager
#1175852
I am in the military and have brand new baby girl. I have been a loyal customer for 2 plus years. The way they have treated me by not responding or trying to help me in my situation is disgusting, this is no way to treat your loyal customer, *** Ashley and the GM at the Wesley chapel Fl...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

2.9
Product
Ashley Furniture Manager
#1168896
Ashley Furniture Contradicted and Lied
All we wanted was store credit as we loved every other piece of furniture; however, we will never purchase anything again from Ashley Furniture and will inform all our friends and family via social media about how they do not follow corporate policy and how the store...
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2.4
Product
Ashley Furniture Manager
I didn't like
  • Lies about bed bugs policy
  • Not honoring return policy on website
  • Route 40 store near baltimore
#1052343
Told me i didn't know the law and that i didn't need to know it because im white. This is appalling especially because he did this in front of customers and employees. This cannot be legal. I have contacted my attorney and the BBB. Do not do business with Ashley furniture...
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Anonymous
Art

We are trying to alert consumers please stay informed this should happen to no one!! Here is the consumer alert please share and warn others thank you!! http://www.mylanderpa...

1.0
Product
Ashley Furniture Manager
I didn't like
  • Being lied to
  • Personal attack
#1019855
I was fired because of hear say....this company is supposed to be so Christian based but are the biggest devils it is.The director Lane Cavender is a racist and thinks that black people are a disgrace to the company. They do not care about their employees nor...
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Anonymous
***cerned ***sumer

I am currently having a issue with the quality of the sofas that I purchased from Ashley Furniture and I was wondering if you had any insider information or if you worked in t...

1.0
Product
Ashley Furniture Manager
#1012502
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Ashley Furniture Manager Review

Ghammasshi, store manager very rudeto meo, Walnut Creek, Calif store. And rude to a fellow employee of his, sales manager michael dorsey in front of me at the front counter while I was being checked out.
2.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Reliability
Staff
Value for money
Website
Product
Ashley Furniture Manager
#958490
Never will I shop again from Ashley furniture I brought a mattress set I started to call them several days after I received the mattress ,because it was not comfortable I talk to a manager and she said she would return my call ,never received a call back from that...
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1.0
Product
Ashley Furniture Manager
#954972
they quoted my wife $1600 and when I got there it was $18,888 which included my down payment ! so where did my down payment go ? what is the warranty for ? why the mattress was listed at $699 and in the contract it was $799, why is my payment before I get my...
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1.0
Product
Ashley Furniture Manager
#859746