Product: Ashley Furniture Mattress Clear all filters (50 of 50 reviews match)
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I made the horrible, horrible mistake of purchasing a mattress and boxspring from Ashley Furniture. This is the WORST furniture company EVER. They don't care about their customers at all; take your money and that's it! I'm not made of money and spent almost $1,000 on a...
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1.0
Product
Ashley Furniture Mattress
I didn't like
  • Anything about this company
#1217091
I bought two mattresses from Ashley. The queen was the floor model and the king was to be delivered later. I was forced to buy two expensive mattress pads and the box springs, even though I had recently purchased both and had them at home. We tried the floor model in...
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Product
Ashley Furniture Mattress
#1215726
Ashley Furniture - Never Again
Ashley Furniture - Never Again
Went to Ashley Furniture in Charleston, WV yesterday to purchase a leather recliner. The Asst manager was my sales person. While looking at the first recliner I told her about my lower back pain and that I wanted to buy a recliner to seek relief. She asked me about my...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

3.2
Product
Ashley Furniture Mattress
I liked
  • Selection
I didn't like
  • Very bad customer service reps who lie
#1182817
Ashley Furniture - Worst Service
Get to the store and was assisted by Rohan I showed him a Plush Serta mattress in my price range online and his manager advised him to show me the Ashleys Pillow top Mattress so I can get the effects of what my mattress will be like when I receive it. The Ashley’s...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
Product
Ashley Furniture Mattress
#1164183
Ashley Furniture - Floor model mattress
Ashley Furniture - Floor model mattress
We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they do not service floor models.Those are sold as is and they cannot prove where in time the slits occur - before or after...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

Product
Ashley Furniture Mattress
#1026209
I purchased an expensive mattress from Ashley Furniture last year. I am even more frustrated that I must continue to pay on a defective mattress. After having two techs visit my home to examine my mattress, it was determined I did not meet the criteria for replacement....
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1.0
Product
Ashley Furniture Mattress
#1000332
After non stop pressure from an associate who refused to listen that our budget was NOT 1500$. After being told that if i wanted a good mattress it cost at least 1000$ (tell that to the 1200$ I bought a year ago that is awful after 6 months) after being told I "Only...
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2.8
Product
Ashley Furniture Mattress
#902184
I am so disappointed with Ashley furniture! I have been a repeat customer but not anymore!!!! I bought the "one step down from the best mattress in the store" and it's awful! It's not remotely the same as the one in the store. "Customer care" has been giving me the run...
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2.2
Product
Ashley Furniture Mattress
#794355
Do not buy this it is a rip off. You pay $139.99 and they tell you you can receive a new mattress pad every year just stop into the store and pick one up. I have been trying to get a new one for 3 weeks now. Made 3 calls and they referred me to the protection company....
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Anonymous
Anonymous

Just an FYI every time a customer threatens to call a lawyer everyone at the store cracks up laughing at you cuz no one in their right mind is going to pay for a lawyer to bat...

1.0
Product
Ashley Furniture Mattress
#788132
Bought $3000. Bedroom set w/additional warranty. Thus mattress set box spring has these hard metal brackets. So hard they have cut thru bottom of mattress have to pad with blankets or can feel metal brackets thru mattress. (2013) bought dinette set supposed to be...
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1.5
Product
Ashley Furniture Mattress
#759251