Manufacturer: Ashley Furniture Category: Mattresses Clear all filters (46 of 46 reviews match)
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Ashley Furniture - Floor model mattress
Ashley Furniture - Floor model mattress
We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they do not service floor models.Those are sold as is and they cannot prove where in time the slits occur - before or after...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

Product
Ashley Furniture Mattress
#1026209
I purchased an expensive mattress from Ashley Furniture last year. I am even more frustrated that I must continue to pay on a defective mattress. After having two techs visit my home to examine my mattress, it was determined I did not meet the criteria for replacement....
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1.0
Product
Ashley Furniture Mattress
#1000332
After non stop pressure from an associate who refused to listen that our budget was NOT 1500$. After being told that if i wanted a good mattress it cost at least 1000$ (tell that to the 1200$ I bought a year ago that is awful after 6 months) after being told I "Only...
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2.8
Product
Ashley Furniture Mattress
#902184

Ashley Furniture Mattress Review

#747876
1.6
Paid $1400 for a mattress we cannot even sleep on. Horrible
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Ashley Furniture Mattress Review

#674034
1.0
Never buying from them again.I bought firm mattres it came soft and they can't do anything about it.Fool me once...
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Ashley Furniture Mattress Review

#612714
My matress apparently doesnt have a big enough dent in it to warrant after short time and alot of money feels like im sleeping in a pothole.total *** waste of money...Derik
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I am so disappointed with Ashley furniture! I have been a repeat customer but not anymore!!!! I bought the "one step down from the best mattress in the store" and it's awful! It's not remotely the same as the one in the store. "Customer care" has been giving me the run...
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2.2
Product
Ashley Furniture Mattress
#794355
Do not buy this it is a rip off. You pay $139.99 and they tell you you can receive a new mattress pad every year just stop into the store and pick one up. I have been trying to get a new one for 3 weeks now. Made 3 calls and they referred me to the protection company....
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Anonymous
Anonymous

Just an FYI every time a customer threatens to call a lawyer everyone at the store cracks up laughing at you cuz no one in their right mind is going to pay for a lawyer to bat...

1.0
Product
Ashley Furniture Mattress
#788132
Bought $3000. Bedroom set w/additional warranty. Thus mattress set box spring has these hard metal brackets. So hard they have cut thru bottom of mattress have to pad with blankets or can feel metal brackets thru mattress. (2013) bought dinette set supposed to be...
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1.5
Product
Ashley Furniture Mattress
#759251
Purchased mattress king size pillowtop at Ashley Furniture in Buckhead GA 6 months ago. My husbands side is sinking. They ssay that i remived the tag, so my warranty is no good. Why the devil would i cut off the tag.
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Anonymous
Disappointed

I am having the same problem with a mattress purchased. In my case I spoke with customer service and they said to bring to their warehouse and they would replace. My husband d...

Product
Ashley Furniture Mattress
#559024
I bought a rug on oct 29 with an expensive mattress and was told it will be delivered with the mattress on nov 4, the mattress came but not the rug, so i called the montclair store to ask about the rug, i was told they will send it by ups and i will get it on nov 7 -...
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1.0
Product
Ashley Furniture Mattress
I didn't like
  • Customer service sucks
#556958
After two weeks of calling and not getting anywhere I am fed up with this company. We spent over 3k on furniture. We were told that if we did not buy the mattress protector and we got so much as a small stain that it would void the warrant. We bought it and they...
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Product
Ashley Furniture Mattress
#505161
Bought the mattress 6 months ago. After 4 months, I noticed the mattress is sinking in the middle. I have to stay on the side for even surface. Giving me back pain. Had to sleep on the sofa in the living room sometimes and my husband has to sleep on the floor. ...
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Product
Ashley Furniture Mattress
#503041