Corpus Christi, Texas
1 comment
Not resolved

I purchased a king size bed - 2 side tables, desk, bookshelf, oversized mirror, a large entry table, requested all to be delivered "boxed".The rails for the bed and the headboard (damaged box) we're the only items left boxed in truck.

Several weeks later I was able to open the headboard "boxed" and the center too was damaged. I called and CSR told me to text pics of damage - she had pics from delivery. Never called me back - I call 10 days later and they say - No record of me calling. This company is bad at resolution.

Buyer beware - Review all of your furniture and reject it in the spot - Don't let them leave it - cause you will be keeping the damaged item. Unbelievable- I have purchased so many items - Dinning room set - all 4 of my children's bedroom sets. Plus 2 guest bedroom sets. I'll be purchasing a livingroom set and kitchen table next year and it won't be from Ashleys.

I have a lot to tell people about Ashleys furniture but - too tired to rant.

Review about: Northshore Collection.

Review #894566 is a subjective opinion of a user.

3.3
Reliability
Diversity of Products or Services
Advertised vs Delivered
Staff
Value for money
Product or Service Quality
Delivery Service
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Customer service
Style and Design
Warranty
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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Anonymous
San Antonio, Texas, United States #1209191
Going through some issues right now with Ashley furniture if they don't fix my issues I will posting soon

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