Ashley Furniture Protection Plan Reviews and Complaints
We have had this leather furniture for 2 years and Ashley calls this wear and tear.I purchased both leather protection and pet protection policy’s. I have had many leather couches and never had this problem. They have denied both my protection policies as they say this...
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Product
Ashley Furniture Protection Plan
I didn't like
- Customer support after buying things
Purchased furniture from the Tulsa Hills Ashley Furniture store approx. 2 yrs ago with "Protection Plan" which included a box of furn. protection products. Wood/Fabric/Leather/Deodorizer + sponge cloth. {comes in a box} Explained from salesperson at time of purchase...
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Product
Ashley Furniture Protection Plan
I didn't like
- Resolution to my complaint
- Apologies are not always the fix to customers concern
- Customer satisfaction unimportant
We bought the blended leather sofa set(sofa,couch) from Ashely furniture.After one year it started bubbling on the sofa we called the premier protection plan guys.They asked us to send the complete form.After sending form without seeing(photos) sofa they send the mail...
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AshleyFurnitureCares
Ashley Furniture Verified Representative
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...
Anonymous
This is why no reputable furniture store will carry/sell their junk
Product
Ashley Furniture Protection Plan
I didn't like
- Quality
They claim it is 100% leather but it is a leather blend.