Wellington, Florida
Not resolved
1 comment

Horrible customer service. If you recieve defective furniture, they will give you the run around to resolve any issues.

Reason of review: Damaged or defective.

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Furniture is low grade, state that it is leather, color wore off and a leather polish does not work. I am sure it is pleather.

2nd set that is junk. Bought insurance and had issues with that. Ashley has dropped that company. "Leather" came off the back, it is a skim not total leather, if it is at all.

Staples coming out of sofa. Sent pictures and was given a little over $300 credit! This for a leather sofa set!

Spoke with manager and her supervisor, they thought this was sufficient.

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