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1.5
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Update by user Jan 12

stay away

Original review posted by user Jan 11

Made several purchases, over past years including couch set, bed set, kitchen sets,last was a red(pleather) couch which had issues...so was exchanged for another set and paid extra as well.

T.his was march-april 2016, Was assuming extended warranty would transfer over or thought I paid the extra to transfer it... Have a issue with a nail ripping a cushion on inside.. daughter cut 2 fingers as well. when pushing cushion back in , and the couch broke when trying to move in living room.

they deny the original mfg warranty .. the Extended warranty denies claim...so your pretty much at a loss.... Good luck with getting ANY support-phone calls. The furniture is bought outside..not made by Ashley..alot is VERY cheaply made...

If you are not making payments, expect NO customer support or service ....Will be contacting the AG and everywhere else.

I just want a refund ....wish I could give them the thousands of dollars of *** and get all my money back.

Review about: Furniture Set.

Reason of review: Damaged or defective.

Monetary Loss: $2000.

Preferred solution: Full refund.

I didn't like: Quality of items sold, Poor customer service, Scam once its paid for your on your own.

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RICK

ASHELY FURNITURE RESOLVED THE ISSUE.

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