1 comment
Not resolved

Update by user Jan 12

stay away

Original review posted by user Jan 11

Made several purchases, over past years including couch set, bed set, kitchen sets,last was a red(pleather) couch which had issues...so was exchanged for another set and paid extra as well.

Related: Rooms To Go - Bedroom Set Dining Set Review

T.his was march-april 2016, Was assuming extended warranty would transfer over or thought I paid the extra to transfer it... Have a issue with a nail ripping a cushion on inside.. daughter cut 2 fingers as well. when pushing cushion back in , and the couch broke when trying to move in living room.

they deny the original mfg warranty .. the Extended warranty denies claim...so your pretty much at a loss.... Good luck with getting ANY support-phone calls. The furniture is bought outside..not made by Ashley..alot is VERY cheaply made...

If you are not making payments, expect NO customer support or service ....Will be contacting the AG and everywhere else.

I just want a refund ....wish I could give them the thousands of dollars of *** and get all my money back.

Review about: Furniture.

I didn't like: Quality of items sold, Poor customer service, Scam once its paid for your on your own.

Review #989159 is a subjective opinion of a user.

1.5
Style and Design
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Value for money
Staff
Delivery Service
Website
Price Affordability
Customer service
Product or Service Quality
Warranty
Reliability
Diversity of Products or Services
PRODUCT OR SERVICE Furniture Set
Reason of Review / Monetary Loss Damaged or defective / $2000
Preferred solution Full refund

Had an Experience with Ashley Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
RICK

ASHELY FURNITURE RESOLVED THE ISSUE.

You May Also Like

Ashley Furniture - Durablend Peeling Ashley Furniture "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more Ashley Furniture - DO NOT SHOP HERE Ashley Furniture " bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them..." Read more Ashley Furniture Durablend Leather Rocker Recliner Review Ashley Furniture "Approximately two years ago I bought a rocking recliner that had Durablend "leather" and now I have a chair that is splitting, cracking and peeling. It seems to me that..." Read more Ashley Furniture Sofa Warranty Review Ashley Furniture "Purchased a the durablend couch with recliners and loveseat. The sofa began peeling within the extended warranty timeframe. I could understand if I had a large family or pets but..." Read more Legoland - Embarrassed at the pizza shop Legoland "My three-year-old was hungry it was lunchtime we decided to go to the pizza shop, I handed my son a pepperoni pizza and I picked him up a drink I..." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex..." Read more Lied to and discriminated against by bingohall.ag Bingohall "I have been playing at bingohall.ag for some time and had deposited thousands of dollars and one day I go to login and it said my account had been locked..." Read more Blue Wave Car Wash - Ripped a piece of trim off from my truck Blue Wave Car Wash "Went through the car wash and when I got out of the car wash I notice a piece of trim had been ripped off .I did it just as the..." Read more