Product: Ashley Furniture Sofa Clear all filters (391 of 391 reviews match)
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Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
An Ashley Furniture “Dura blend” sofa and loveseat were purchased for me as a gift by a family friend. Dura blend is, allegedly, a combination of real leather and faux leather. It wasn’t long before there was some minor peeling on both pieces which escalated into...
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1.0
Product
Ashley Furniture Sofa
I didn't like
  • Ashley forcing customers to take defective furniture
#1211352
Bought a leather sectional Ashley the salesman said one of the best paid high price, when delivered melted place on back of sectional piece and the other piece didn’t have enough stuffing in pillow sent someone about three weeks to look at it then a repairman with bag...
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Anonymous
Anonymous

So I couldn’t stand having to live with this sofa I called again coming tomorrow there’s no fixing these problems second sofa I have had fall in crack some of cuchions deflate...

2.3
Product
Ashley Furniture Sofa
#1206051
Reply to reviews
I got the sofa about 7 months ago, and in the beginning I notice some kind of quimical smell around the family room, and it took me a long time to realize it is the couch!Since I had kept my old sofa until this month when it was put in the dumpster. This sofa from...
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1.0
Product
Ashley Furniture Sofa
#1203681
In March 2017 I bought our 1st new furn since I got married 28 yrs ago.was soooo excited.Immediately after delivery it hadda very strong odor that burned my nose eyes n throat In 3wks I brokeout n hives which landed me in ER not once but twice.I felt sick all...
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1.5
Product
Ashley Furniture Sofa
#1200258
WORST BUYING EXPERIENCE EVER AND THE POOREST QUALITY FURNITURE.SO BAD IT IS NOT EVEN SAFE TO SIT ON. POOR CUSTOMER SERVICE, FAILURE TO REPAIR OR REPLACE *** SECTIONAL. EVERYTHING FROM CROOKED SEEMS, NAIL POPS, LOOSE BACKING, GAPS, OVERSTUFFED AND STUFFED CUSHIONS TO...
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1.2
Product
Ashley Furniture Sofa
I liked
  • Original sales rep was super friendly
I didn't like
  • Quality of furtniture
#1199877
We purchased the most expensive leather sectional back in 2015 from Ashley Furniture and at the time we purchased the most expensive leather sectional they carried for $5,000 thinking it would be of best quality. Two years later, it’s pealing.!!! The worst part is that...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry to hear about what has happened to your sofa. We would be happy to try to help you. Please feel free to send an email to fanfeedback@ashleyfurniture.com for fu...

1.8
Product
Ashley Furniture Sofa
#1185218
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Ashley Furniture - Sent a broken couch. Replaced w broken piece and refused toI

Terrible. Sent us a broken couch two years ago. Replaces it with a broken piece and insurance and company refuse to fix it Now ALL recliners are broken and even though we purchased insurance no insurance be will help us and they STILL refuse to fix section that came broken.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Website
Product
Ashley Furniture Sofa
#1178020
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Ashley Furniture - Ashley durablend

Ashley Furniture - Ashley durablend
Ashley Furniture - Ashley durablend
Peeling sofa after 5 years ..
3.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Ashley Furniture Sofa
#1172585
My mother purchased a couch and love seat that was from Ashley Furniture and it started to flake and then the material just started falling and flaking off even more. I have a 1 year old son who i'm constantly redirecting from our furniture because of its condition in...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Anonymous
michael oshea

bewareof ashley service, he entered my home turned on sarecorder without telling me i was being recorded, violation of az law and fed law and my civil rightst hey refuse to ho...

Product
Ashley Furniture Sofa
#1166249
Ordered a sectional in the store which I️ found out later was a special order. I️ gave the salesperson the needed configuration and she circled a bunch of items and asked me to sign the order which I️ did. I️ assumed the salesperson had ordered the correct...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

2.3
Product
Ashley Furniture Sofa
I didn't like
  • Horrible customer service
  • Incompetent salesperson
  • Unreasonable policies
#1142209