Manufacturer: Ashley Furniture Category: Sofas Clear all filters (68 of 68 reviews match)
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Couch springs started popping off after a few years of light use.I was able to put them back together but noticed the underside is made of pressed wood, 1x2s and held together with staples. Called Ashley service - sent them pictures of the damaged frame; they wanted as much to fix the couch I paid for it. I'm not going to waste more money fixing this junk with more staples. I just threw my couch out (6 years old) and replaced with a sturdy...
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1.7
I didn't like
  • Quality and waranty
  • Frame break down
#999412
We bought a sofa and two rocking chairs all three had to be sent back,we were lied to at the store by the manager who said this was a United States of America product that is bs, underneath the Ashley Furniture leg portion is a made in Taiwan label, they have pulled the wool over a lot of people's eyes for a long time, I'm going to do my best to make sure Donald Trump gets wind of this,... I feel like an *** not checking them out first we have...
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#996613
Linda Soucy.I purchased the sofa and loveseat. I saved for a year to buy it in cash. After 1 month it did the same. It peeled everywhere. Had to purchase slipcover for over $385 because Ashley warranty 5 years is useless. You can call me. You have my number. Ashley in Salem Nh. Will never purchase anything here again. Manager was useless. Gave me two seat cushions to replace peeling ones but same problem within 2 months. Paid for MFS extended...
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#996476

Ashley Furniture Sofa Review

#997578
1.0
Ashley Furniture - Simple Review #1485417890
1 of 1
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
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Ashley Furniture Sofa Review

#981038
1.4
I purchased furniture from Ashley and that was m y first mistake. Having issues with the sofa, made numerous calls to customer service with no answers just a bunch of ***. The company is a joke all they want is your money, customer service is a joke. Worst experience i have ever had with a furniture company do not waste your time.
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Ashley Furniture Sofa Review

#945544
Purchased a 4000dollar sofa and loveseat had it less tthan 3 months and seats started to sink and hurt my back and hips call company they sent out tech who said it was not a manufactures defect that it was bucket seat construction and they would not do anything to correct the problem i am stuck with lemons
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Ashley Furniture Sofa Review

#929338
1.4
We paid 2400 for a leather Ashley sofa. We had it about teñ months and the leather is coming off. I hate it. It hurts my neck when i sit back. I wish I had my money back. It is a piece of junk.
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We ordered a Overly Reclining Sofa from Ashley Furniture (ONLINE) and they delivered it 12/29/2016. First - they did NOT deliver what was ordered. If you look at the picture on their website, the handles for the reclining mechanisms are on the outside of the ends. What we got was "hidden" levers which are buried inside the cushions. Then within 1 week of getting the sofa, there is a lump that has developed. The padding (lining) under the...
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2.0
I liked
  • Selection
#989455
We bought a Ashley couch and reclining love seat fromRent King and within 6 months it started to rip. The love seats rios where your elbow sits on it and the couch is the same way. We were told this wss leather and new. It was neither. We paidnit off early and asked to be pit in touch the person whonpatches their furniture and we would pay out of pocket to have it fixed. Never heard a word. I have mentioned the problemnto the store several time...
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This is Ashley furniture after only 3 years and limited usage. Do not buy this furniture. They tell you it's leather and sell it for exorbitant prices and it is not quality. Pissed customer!.
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Anonymous

Anonymous same problem ; had furniture 5 years. dura blend. wrote Ashley and sent all paperwork but to no avail they wouldn't do anything. My husband and I were told to pay for repair o...

1.3
#970595
5 mos ago we purchased a sectional from Levin furniture store. They have replaced all of the seat cushions and had to put filler material in the back cushions. Poor quality! We will never buy another piece of furniture from that store. They will not stand behind the furniture that they sell. Our sectional looks like it's 10 yrs old. We were told it's suppose to resemble slip covers and the cushions will need to be adjusted periodically- every 2...
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LevinFurniture

LevinFurniture Hello anonymous. I wanted to let you know that I have forwarded your review to our corporate customer service managers. So that they can reach out to you directly, please use ...

Ashley sells garbage! Bicast leather flakes off within a year of purchase. Looks horrible and the flakes wind up all over the house. Took a look inside when I threw it out, OMG! I've never seen cheaper shoddier construction on anything! It was stapled together plywood and 1/3 of the time they missed with the staples! Sales person lied and lied and then lied some more when we bought it. We had to cover it in the first year because it looked so...
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I didn't like
  • Furniture coming apart
#948394
I own two Ashley couches which are very comfortable but after 2-3 years they started peeling and flaking and I had to consistently sweep to pick up little pieces of leather which I was told by Browns furniture that it was leather. I called Browns which at that point they informed me that in fact I did not buy leather couches that they were a durablend material (leather/vinyl). I was also told that leather would have cost more and sometimes...
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After havibg the leather living room couch and loveseat for one year there was severe discoloration, fading, peeling and seam issues. After contacting the store, I was notified that I had missed the one year warranty by 2.5 weeks. I then called to file a claim with my extended 5 year warranty only to be told that the warranty did not cover any of the above. I received a call a week later stating they would re-open the case and I provided all...
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