Manufacturer: Ashley Furniture Category: Sofas Clear all filters (200 of 200 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Purchased a sofa and a big man recliner chair $1800 on February 8th .Arrived late on march 20th 10 days pass delivery with rip damages lint and material falling of the bottom , after fighting with corporate I got a credit got a new set of recliners well when we sat on...
Read more
1.7
#1035835
To, whom it may concern I am having a problem with the store manager about picking up this furniture.I had reported to them last month. I seen bedbugs in the couch and they nothing about it the first time. Now of today. I have find more. They had two guys come out and...
Read more
If you think Freddy Krueger was a nightmare, try purchasing from Ashely Furniture Home Store.You will think Freddy Krueger is a Disney movie in my opinion. Your furniture if you are lucky will arrive fully stuffed and made like what you saw in the store. Turn it over...
Read more
AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Service
  • Attitude
  • Quality
#1026188

Ashley Furniture Sofa Review

#1013030
Wirst peice of furniture i ever purchased we bought leather sofa startrd comming apart at seams within a month have it covered now its an embarassment never again will i purchase furniture from Ashley
Comment Be first to start a discussion
Show

Ashley Furniture Sofa Review

#997578
1.0
Ashley Furniture - Simple Review #1485417890
1 of 1
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
Comment Be first to start a discussion
Show

Ashley Furniture Sofa Review

#981038
1.4
I purchased furniture from Ashley and that was m y first mistake. Having issues with the sofa, made numerous calls to customer service with no answers just a bunch of ***. The company is a joke all they want is your money, customer service is a joke. Worst experience i have ever had with a furniture company do not waste your time.
Comment Be first to start a discussion
Show

Ashley Furniture Sofa Review

#945544
Purchased a 4000dollar sofa and loveseat had it less tthan 3 months and seats started to sink and hurt my back and hips call company they sent out tech who said it was not a manufactures defect that it was bucket seat construction and they would not do anything to correct the problem i am stuck with lemons
Comment Be first to start a discussion
Show
Ashley Furniture - Why you should never buy any furniture from Ashley
They bought what they thought was a leather couch from Ashley furniture. The reason they thought such is because that is what the salesman told them. After the 5 year warranty was up, no sooner did their couch turn into a disease infested looking piece of furniture....
Read more
ANGJON52

ANGJON52 and I was just about to purchase some furniture from them

Anonymous

Anonymous I will never order from them again.

1.3
I didn't like
  • Quality and attitude of company
#1019944
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Bought my couch in September of 2015 and it looks 10 years old.I called after a few months of having it for them to send out a new cushion for the chase lounge because it was to short. Man came out and "fixed" it but the problem remains! Now the couch is all dropping...
Read more
2.2
#1019234
Worst experience ever.In my opinion if you purchase from this store or company you will be sorry. All three pieces of furniture have to be fixed. Refused to honor their agreement. Have wasted my time and with the amount of aggravation probably have shortened my life....
Read more
1.4
I didn't like
  • Attitude
  • Extreme poor quality
  • Did not stand behind product
#1017063
Ashley Furniture - Durablend
We purchased a three piece living room set and the sofa began peeling almost right away.The other two pieces are rarely used but the point where they touch (note the word touch, not scraped) the wall has done the same as the sofa. I would like this repaired, but was...
Read more
1.0
I liked
  • Initially the sofa
  • Comfort of the furniture i bought
I didn't like
  • Poor quality
  • I would never send anyone there
#1011629
Ashley Furniture - They have so much zeal for the deal that miss representaion is /must be part of the training
We purchased a couch loveseat and two oversized chairs, all reclining a month ago.We didn't see the chairs but wanted them so all items were PAID IN FULL AND ORDERED. Upon arrival the items were set up and I noticed that the material was a slightly different thickness...
Read more
AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Thought it was good leather. First when it was delivered we found that a hole was repaired in the back. It was like pulling teeth to get it fixed. Then when the repair man came found that the wood under was broke. Now 4yrs. Later my couch is peeling. Not happy!!!!!! I...
Read more
AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, we’re sorry to hear about what has happened to your sofa. We would be happy to try to help you. Please feel free to send an email to fanfeedback@ashleyfurniture.com for fu...

#1002716
Ashley Furniture Fabric Couches are poorly made
Couch springs started popping off after a few years of light use.I was able to put them back together but noticed the underside is made of pressed wood, 1x2s and held together with staples. Called Ashley service - sent them pictures of the damaged frame; they wanted as...
Read more
1.7
I didn't like
  • Frame break down
  • Quality and waranty
#999412