Product: Ashley Furniture Sofa Clear all filters (0 of 398 reviews match)
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Ashley Furniture - Worst I've ever had

Noticed stitching getting loose and starting to come undone started happening about a month ago been trying to call but i keep getti g transfered around no seeams to be able to help me will never use ashley furniture ever again still havnt got all my stuff from a yr ago when i spent 2000$ on everything worst exsperiance ever
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Product
Ashley Furniture Sofa
#1271558
we called the store for the warranty and they denied it saying it is normal wear and tear. this is the worst piece of furniture I have ever purchased. even my biglots couch lasted 6 years before replacement. I will never buy from Ashley furniture again. they customer...
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Anonymous
Anonymous

Three times I went to my nearby Ashley furniture store when they had in store sales. Every time they did not have a floor model of the sale furniture. When I asked to buy the ...

1.0
Product
Ashley Furniture Sofa
#1257355
She told me that they will schedule a tech to come out and fix the damages to our satisfaction and Ashley furniture Standard. If we were still not happy then they will do a full exchange or refund. I gave them a chance to fix it and we waited for another week and a...
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Product
Ashley Furniture Sofa
#1245551
We bought a pleather recliner couch. Before it was paid off, there were cracks in the material. We reported it to the manager at the outlet. He said he would look into it. My wife asked about it every time she went to make a payment. He kept on saying he was waiting...
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Product
Ashley Furniture Sofa
#1245253
Reply to reviews
My husband and i bought a couch from Ashley F. and the whole thing turnt out to be a total nigthmare. Couch was delivered there where two rips they exchanged it the second couch was also ripped the third couch stunk so bad like it came out of the trash everybody in my...
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1.0
Product
Ashley Furniture Sofa
#1240005
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
An Ashley Furniture “Dura blend” sofa and loveseat were purchased for me as a gift by a family friend. Dura blend is, allegedly, a combination of real leather and faux leather. It wasn’t long before there was some minor peeling on both pieces which escalated into...
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1.0
Product
Ashley Furniture Sofa
I didn't like
  • Ashley forcing customers to take defective furniture
#1211352
Bought a leather sectional Ashley the salesman said one of the best paid high price, when delivered melted place on back of sectional piece and the other piece didn’t have enough stuffing in pillow sent someone about three weeks to look at it then a repairman with bag...
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Anonymous
Anonymous

So I couldn’t stand having to live with this sofa I called again coming tomorrow there’s no fixing these problems second sofa I have had fall in crack some of cuchions deflate...

2.3
Product
Ashley Furniture Sofa
#1206051
Reply to reviews
I got the sofa about 7 months ago, and in the beginning I notice some kind of quimical smell around the family room, and it took me a long time to realize it is the couch!Since I had kept my old sofa until this month when it was put in the dumpster. This sofa from...
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1.0
Product
Ashley Furniture Sofa
#1203681
In March 2017 I bought our 1st new furn since I got married 28 yrs ago.was soooo excited.Immediately after delivery it hadda very strong odor that burned my nose eyes n throat In 3wks I brokeout n hives which landed me in ER not once but twice.I felt sick all...
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1.5
Product
Ashley Furniture Sofa
#1200258
WORST BUYING EXPERIENCE EVER AND THE POOREST QUALITY FURNITURE.SO BAD IT IS NOT EVEN SAFE TO SIT ON. POOR CUSTOMER SERVICE, FAILURE TO REPAIR OR REPLACE *** SECTIONAL. EVERYTHING FROM CROOKED SEEMS, NAIL POPS, LOOSE BACKING, GAPS, OVERSTUFFED AND STUFFED CUSHIONS TO...
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1.2
Product
Ashley Furniture Sofa
I liked
  • Original sales rep was super friendly
I didn't like
  • Quality of furtniture
#1199877