0 comments
Not resolved

Bought my couch in September of 2015 and it looks 10 years old.I called after a few months of having it for them to send out a new cushion for the chase lounge because it was to short.

Man came out and "fixed" it but the problem remains! Now the couch is all dropping and I got the extra coverage but they say they don't cover what wrong with the couch and I need to talk to the manufacturer and guess who manufactured this couch?! ASHLEY, so they are willing to sell you this even after knowing the issue that are taking place.

Said they could fix my couch if I pay for it!As if the $3,000 I paid was not enough, I paid all at once and got screwed!

Review about: Ashley Furniture Tukwilia Wa.

Review #1019234 is a subjective opinion of a user.

2.2
Delivery Service
Reliability
Value for money
Product or Service Quality
Website
Advertised vs Delivered
Staff
Exchange, Refund and Cancellation Policy
Customer service
Style and Design
Diversity of Products or Services
Warranty
Price Affordability
PRODUCT OR SERVICE Ashley Furniture Sofa
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Ashley Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear...." Read more
"Approximately two years ago I bought a rocking recliner that had Durablend "leather" and now I have a chair that is splitting, cracking and peeling. It seems to me that..." Read more
"Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased...." Read more
"We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase..." Read more
" I tried to order a sim with bundle online but that moment showed me , site was under maintenance , then I tried to order on phone , she..." Read more
"I ordered an inground pool ladder which cost me 275 plus tax.When i received ladder there was noticable damage on the box.When i open the box the one ladder rail..." Read more
"I ordered a Wacom Bamboo medium CTL-671 for RM405 from seller 77mobile. A Wacom Bamboo SMALL worth RM 250 arrived. I sent it back and asked for refund. I need..." Read more
"The item I ordered don't look like what was in the bag. This place should be out of business. I placed this order back in March the very begin and..." Read more