Manufacturer: Ashley Furniture Category: Warranty Clear all filters (4 of 4 reviews match)
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ASHLEY FURNITURE This is not for the folks that have already purchased from Ashley; they already know! As for you newbies out there - caveat emptor (buyer beware)! Deliveries are notoriously late and incomplete. Further for being costly furniture, they DO NOT STAND BEHIND their merchandise! They GIVE you a one year warranty, and sell you (up to 5 years) "Warranty" which repairs furniture if YOU mess it up! If it's 1 year and a few months, YOU...
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1.0
#1001256
I have experienced the same problem with the leather fabric on my love seat fron Ashley Furniture. I also was dismissed by the same warranty company which turned out to be a waste of money. The sales people at Ashley tell you a great story about the warranty and its all lies. The store manager Aaron Shaffer will not return calls and hides from unhappy customers. You are not going to get any satisfaction if you buy from Ashley Furniture and your...
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1.7
#996993
Ashley Furniture engages in deceitful business practices to avoid honoring their product warranties. On 7/12/16 I called Ashley Furniture Parts Department, and ordered two replacement motors from Stephanie, within the warranty period, for a couch with two built-in reclining chairs purchased from Ashley Furniture in Columbia, MO. Stephanie told me she would order the motors and I would receive them in two weeks. Stephanie left a voice mail with...
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Anonymous

Bonnie I have had the same situation.
What are the regulatory agencies you have turned to?

1.0
I didn't like
  • Gross incompetence
  • Not honoring warranty
  • Lying
#904000

Ashley Furniture Sofa Warranty Review

#838868
A!l there stuff looks nice price is good does the stuff last ! I have to say not very well bin just about a year an our couch is falling apart we ha e the warranty but its about as good as nothing. Will never buy from them again
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