Ashley Furniture - Sofa Warranty Review
Purchased a the durablend couch with recliners and loveseat. The sofa began peeling within the extended warranty timeframe.
I could understand if I had a large family or pets but I don't. I take very good care of my belongings and as such it is very disappointing to know I invested my hard earned money in such a poorly crafted product. Contacted the warranty company and was told the warranty does not cover peeling. Figure the odds.
Obviously they know their product is defective that's why they won't cover it. You can't even sit on the couch without it peeling and sticking to your clothes.
Ashley should be ashamed of themselves for selling this product and more so for failing to stand behind it. I will never do business with them again and will ensure that I share the word so that others aren't ripped off by this company as well.
Reason of review: Warranty issue.
Ashley Furniture Pros: Show room - all show - no go.
Ashley Furniture Cons: Warranty.
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Comments
Please avoid publishing any personal information and promotional content
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fanfeedback@ashleyfurniture.com.
Please put Pissed Consumer โ and your name in the subject box. We would be happy to try to help.
Thanks,
Daniel