Manufacturer: Ashley Furniture Category: Tables Clear all filters (8 of 8 reviews match)
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DO NOT SHOP ASHLEY FURNITURE PLEASE READ THIS: I purchased a expensive dining room set with 8 chairs. It was delivered at 8PM Friday and by 10:30 that night we could not stand to be in the house due to the noxious Odor from new dining room chairs. I suspect that it was coming from the fabric treatment they applied. The odor gave us headaches and a nauseated felling. We had to take the expensive dining room chairs outside to be able to remain in...
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Anonymous

Anonymous I had that same thing happen with a bed. Took years for the smell to go away!!!!!

1.6
I didn't like
  • Ashley forcing customers to take defective furniture
#988686
I also had a terrible experience with ashley furniture, I wanted a kitchen table and chairs, and found one I wanted, so I paid for the table and started to leave but the lady said they had a bedroom suit on sale, and my wife was looking for a mattress that wouldn't be as firm as what we had, so I agreed to look.and after I laid on a few of them, the saleslady wrote the contract up and put the money that I had just paid for the dinning table on a...
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Anonymous

Anonymous That statement is true, but this saleslady knew I had paid for the table and paid for within 10 minutes, Were waiting on small claims court to set a date, we'll let you know t...

Anonymous

Anonymous It's not always the "Saleslady" - look to management for that issue because salespeople are instructed as to what they HAVE to do!!

2.7
I liked
  • Nice store
I didn't like
  • Very deceptive practices
We ordered a table and chairs - delivered and upon delivery my husband told the delivery guys that it was NOT acceptable but they were delivery guys and they didn't care.Kept doing what they do and when we called to complain (pressed board furniture NOT wood) we were told that once it is in our house they will NOT take it back. Table rocks and 4 of the 8 chairs have one shorter leg so they rock, too. Technician said he could fix the rocking but...
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Ashley Furniture Table Review

#679068
Beware. Black mold on tables from China from ashley
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THREE times, the SAME issue, the CHEAP wood cracked on the legs of a console table....they replaced the legs and each set CRACKED!! today i went to the store in mentor ohio...the staff and manager are GREAT, they understood the problem and offered to replace the entire table...which i did...when they called corp.office, they said i had to pay 69.00 delivery charge for the new table...even after knowing that the legs cracked... the manager's...
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We decided to donate our living room furniture and shop around for some better quality items.Im not sure why we stopped into ashley but i really wish we would have walked right back out the door after arriving! We spent a ton of money on a new bed, dining room table with 8 chairs and a huge glass shelved curio for dishes linens etc.. We spent over 4 hours in the store and finally decided on those items. We had them delivered to our house and the...
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Ashley doesn't stand behind defects in wood furniture either. I would NEVER purchase their product again!  Table top felt like sand paper and the store rep who looked at it must have no feeling in his hands as he could not tell. Called the company directly and that did no good either. Bad customer relations as far as I am concerned. Buy from a company that will stand behind their product. I guess you have to get everything in writing signed...
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Anonymous

Anonymous That's what happens when you expect to get 20-30% off everything you buy. You want a "good deal" but your buying junk. When you go to a store that sells good quality you want ...

My wife, and I purchased coffee and end tables from the store on Monday. They delivered the items to us Thursday. One of the tables was not level and the delivery guys could not fix it. I tried to call the store that evening to tell them (this was also stated on the delivery sheet that it was not level). My wife called to tell them she was bringing the items back, which she did so the very next day (less than 24 hours). She spent 3 hours at...
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Anonymous

Anonymous Trata is Ashley furniture for you we bought $12000 in buying for a new house and it was a real ordeal .. Didn't deliver on time anything and after I cancelled the remaining or...

1.0
I didn't like
  • Every things involved with their service
  • No one wanted to fix problem
  • Delivery and cust care horrible
#702760