Product: Ashley Furniture Table Clear all filters (162 of 162 reviews match)
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Ashley Furniture - Not mad

5.0
Details
great great perfect wonderful great
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Review
#1681935 Review #1681935 is a subjective opinion of poster.
Product
Ashley Furniture Table
Pros
  • What i thought i was getting
Reason of review
Exactly as described/ advertised

Ashley Furniture - Poor assembly parts.....

Ashley Furniture - Poor assembly parts.....
Ashley Furniture - Poor assembly parts.....
Ashley Furniture - Poor assembly parts.....
Purchased a lift top coffee table that only needed a lower shelf attached. Once completed, returned the table to upright position and gently lifted the top. 2 of the screws that hold the tilting bracket fell out. Had to disassemble to get to the mounting area. Once there I could not believe they used 1/2 screws into pressed wood. See photos this inferior product. I over built repairs using larger screws.
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Review
#1633976 Review #1633976 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Bad quality
Loss
$100
Preferred solution
Send me $100 for my 2 hours of labor!
1.8
Details
After receiving all but 1 item I found that a end table and a lamp would not work in the area that I purchased it for. I called to return the items...thinking that since I have 1 more item to be delivered (on back order) that they could also pick up these 2 small item...
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Review
#1620750 Review #1620750 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Return, Exchange or Cancellation Policy
Loss
$161
Preferred solution
Return 2 items and credit 100% to my Ashley's Credit Card.
Tags
  • Return And Or Replacement Policy
only 1 was acceptable, but I knew if I kept it, there was really no chance at getting my money back. Now they are saying that their "managers" have approved me to go in store and pick out new chairs. WHAT? Ones that won't match the damaged table that sits at my house?? How does that even make sense?? Run, run far away from Ashley Furniture...
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Review
#1361965 Review #1361965 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Damaged or defective
Loss
$1050
Preferred solution
Full refund
4.6
Details
We went to the store just to look and walked away with 2 end tables that were on the floor - but slightly damaged. We paid less than $100 for the two pieces. They are Ashley brand and nice quality sturdy tables. If later they fall apart, I will not be bothered too much...
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Review
#1328446 Review #1328446 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Fair pricing

Ashley Furniture in Colton, California - Order only partially delivered. Drivers had no answer

My order was not fully delivered. I paid $70 for set up. I want a refund of that $70 and I am returning the one piece that came today. I am so disappointed with my first experience at Ashley.
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Review
#1327360 Review #1327360 is a subjective opinion of poster.
Product
Ashley Furniture Table
Pros
  • What i thought i was getting
Cons
  • No refund or exchange
Reason of review
Problem with delivery

Coleman Furniture - Incompetent

1.4
Details
Ordered two Ashley Signature end tables in early May. Both were missing interior shelves and hardware. One had a mangled hinge so the door would not even open. Took them a week to decide to send replacement parts instead of new end tables, so at that point I disposed of boxes and packing. After several emails, I was told the replacement parts would be shipped in July. It is now July 16. I received yet another email saying they will contact the manufacturer for an update. I don’t want an email saying they will contact the manufacturer; I want an email stating the replacement parts are en route or that a new set of end tables is en route.
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Review
#1304913 Review #1304913 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Not as described/ advertised
1.8
Details
December2017 i visited Ashley furniture in Sarasota, FL. i was liking to purchase two end tables as a gift for my parents. the salesman named Jose was polite & helpful. he assured me that if my parents did not like the gift, they could return them for a full refund. of...
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Review
#1262721 Review #1262721 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Return, Exchange or Cancellation Policy
I purchased the 5 year platinum protection plan less than a year ago on a dining room table, the “wood” started to fade and then paint started to chip off and it’s a mess. I called platinum protection they said it was a manufactured issue, Ashley says it’s a warranty...
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Review
#1229724 Review #1229724 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Warranty issue

Contact Ashley Furniture Customer Service

Website:
www.ashleyfurniture.com
Mailing Address:
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
All Ashley Furniture Contacts

Ashley Furniture Reviews

  1. 467 reviews
  2. 257 reviews
  3. 88 reviews
  4. 24 reviews
  5. 20 reviews
Ashley Furniture reviews

Update by user Mar 05, 2018

I made a mistake with the phone number I listed in my review. The correct number is 443.730.9020 where I encountered extremely poor customer service.

Original review posted by user Mar 05, 2018

I bought a rectangular table at the store in Falls Church, VA on January 19 and it was a nice looking table.It was delivered on time and the associates in the store were very nice. I got the table on the expected delivery date and got many compliments on the look of...
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Review
#1203230 Review #1203230 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Poor customer service
Preferred solution
Full refund