Manufacturer: Ashley Furniture Category: Warranty Clear all filters (14 of 14 reviews match)
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Layton Utah.Ordered a sofa, loveseat recliner. A bed, temperpedic mattress. 2 night stands. They thru in 2 pillows a mattress cover for warrenty, a clock and a few more things. I took these small items with me.When I got home I read some reviews plus my warranty.paper...
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Review about Ashley Furniture Couch from New Hyde Park, New York
I ordered to couches at $849.99 each not cheap,they look good in store. Since I have them they keep getting fade marks on them they replace one couch already. After they had the wrong piece to fix it 3x.I keep asking for them to take them back and give me a credit so...
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1.0
I didn't like
  • Promises not kept
#817566
Review about Ashley Furniture from Camden, Tennessee
Very unhappy purchased extended warranty for no paper work on it am this happens less then two its of buying it spend 3000.00 am nothing can be done not happy at all
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Anonymous

Anonymous Seems to be a problem with their faux leather furniture. Although it is not true leather, a purchaser should not have the material peeling off in 4 years! The same thing ha...

Ashley Furniture Warranty Review

#808019
1.5
This furniture sucks bought it from olums 5 yrs ago!! Totally falling apart!! Chair, love seat and couch!!! The fabric is terrible going thread bear!¡!! We have no children no animals and we are in our late 50's lightly used and still falling apart!! What gives? Talked to a rep and shame on me ***!! Don't buy this ***!!! I even took out extended warranty!!!! What a scam
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Ashley Furniture Warranty Review

#753554
1.0
Do not buy anything from this store. Cheat furniture at expensive prices and do not buy any warranty because they will not ripe u off
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Ashley Furniture Warranty Review

#706689
I need garanty for beth rooms Parts
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Ashley Furniture Warranty Review

#616292
1.8
Yes, my leather furniture is peeling off and I spoke to them they said it's not covered with my warranty. And my furniture is not even two years yet.
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Just a warning: your product is never going to arrive and if you try and cancel your order they will not give you a refund because all sales there are final even though you still don't have your product. You will have to write the BBB and call the attorney general to...
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I have been going back and forth with Ashley Furniture since October of 2015 for them to come out and fixed the squeaks in my sectional that is covered under the 5 year manufacturer warranty. Every time I call I have spoken with at least 5 different representatives...
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1.5
I didn't like
  • Very bad customer service reps who lie
  • Very poor construction
#778730
I purchase a 2000.00 dollar couch and love seat, noticed after about a year turning red, called Ashley told me call warranty placed , called them because took out the extra insurance , just to find out does NOT cover normal wear and tear, so called Ashley back there...
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We purchased the couch in 2013 and we purchased the insurance which cost us $300 and it covered nothing they said it was a wear thing I told them it was just my husband and I and how can we help the junk is coming up they said it just wasn't a warranty item it was just...
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1.4
I liked
  • Salesperson
I didn't like
  • Worst experience of my life
  • Follow up
  • Quality of furniture
#735878
I recently purchased furniture from Ashley furniture & was encouraged by sales person to purchase GBS warranty because it covers Everything for 5 years. When I got home & read the contract, I soon realized that there were 5 items listed under what's covered...
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I purchased a dining set from Ashley along with the warranty. I needed some scratches and water marks repaired and have made several calls over the past few months to get this done. On a couple occasions I found out they never put in the work order. On a few other...
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Ashley Furniture - Review about Furniture from Quitman, Arkansas
Ashley Furniture - Review about Furniture from Quitman, Arkansas
Ashley Furniture - Review about Furniture from Quitman, Arkansas
We have no kids. Just me and my husband. I only wipe the furniture w a dry rag. One year and 5 months later. It is ripping apart. Customer service is a nightmare as it is out of the one year manufacturer warranty. Everyone keeps passing me around and telling me 6 weeks...
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