Product: Ashley Furniture Warranty Clear all filters (75 of 75 reviews match)
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Layton Utah.Ordered a sofa, loveseat recliner. A bed, temperpedic mattress. 2 night stands. They thru in 2 pillows a mattress cover for warrenty, a clock and a few more things. I took these small items with me.When I got home I read some reviews plus my warranty.paper...
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1.3
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Ashley Furniture Warranty
#887434
Ashley Furniture - Warranty Review from New Hyde Park, New York
I ordered to couches at $849.99 each not cheap,they look good in store. Since I have them they keep getting fade marks on them they replace one couch already. After they had the wrong piece to fix it 3x.I keep asking for them to take them back and give me a credit so...
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1.0
Product
Ashley Furniture Warranty
I didn't like
  • Promises not kept
#817566
Ashley Furniture - Warranty Review from Camden, Tennessee
Very unhappy purchased extended warranty for no paper work on it am this happens less then two its of buying it spend 3000.00 am nothing can be done not happy at all
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Anonymous
Anonymous

Seems to be a problem with their faux leather furniture. Although it is not true leather, a purchaser should not have the material peeling off in 4 years! The same thing ha...

1.0
Ashley Furniture Camden, Tennessee
Product
Ashley Furniture Warranty
#807510

Ashley Furniture - Dining table top lifting up

#1057890
One year in service ,came with extended warranty . Laminate started to lift up,they would not warranty because we wipe the table ??????
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Ashley Furniture Warranty Review

#808019
1.5
Details
This furniture sucks bought it from olums 5 yrs ago!! Totally falling apart!! Chair, love seat and couch!!! The fabric is terrible going thread bear!¡!! We have no children no animals and we are in our late 50's lightly used and still falling apart!! What gives? Talked to a rep and shame on me ***!! Don't buy this ***!!! I even took out extended warranty!!!! What a scam
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Ashley Furniture Warranty Review

#753554
1.0
Details
Do not buy anything from this store. Cheat furniture at expensive prices and do not buy any warranty because they will not ripe u off
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Diversity of Products or Services
Reliability
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Ashley Furniture Warranty Review

#706689
I need garanty for beth rooms Parts
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Just a warning: your product is never going to arrive and if you try and cancel your order they will not give you a refund because all sales there are final even though you still don't have your product. You will have to write the BBB and call the attorney general to...
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1.0
Product
Ashley Furniture Warranty
#790257
I have been going back and forth with Ashley Furniture since October of 2015 for them to come out and fixed the squeaks in my sectional that is covered under the 5 year manufacturer warranty. Every time I call I have spoken with at least 5 different representatives...
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1.5
Product
Ashley Furniture Warranty
I didn't like
  • Very poor construction
  • Very bad customer service reps who lie
#778730
I purchase a 2000.00 dollar couch and love seat, noticed after about a year turning red, called Ashley told me call warranty placed , called them because took out the extra insurance , just to find out does NOT cover normal wear and tear, so called Ashley back there...
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3.0
Ashley Furniture Alexandria, Tennessee
Product
Ashley Furniture Warranty
#765141
We purchased the couch in 2013 and we purchased the insurance which cost us $300 and it covered nothing they said it was a wear thing I told them it was just my husband and I and how can we help the junk is coming up they said it just wasn't a warranty item it was just...
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1.4
Product
Ashley Furniture Warranty
I liked
  • Salesperson
I didn't like
  • Follow up
  • Quality of furniture
  • Worst experience of my life
#735878
I recently purchased furniture from Ashley furniture & was encouraged by sales person to purchase GBS warranty because it covers Everything for 5 years. When I got home & read the contract, I soon realized that there were 5 items listed under what's covered...
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Ashley Furniture Shavertown, Pennsylvania
Product
Ashley Furniture Warranty
#694965
I purchased a dining set from Ashley along with the warranty. I needed some scratches and water marks repaired and have made several calls over the past few months to get this done. On a couple occasions I found out they never put in the work order. On a few other...
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Product
Ashley Furniture Warranty
#639362
Ashley Furniture - Warranty Review from Quitman, Arkansas
Ashley Furniture - Warranty Review from Quitman, Arkansas
Ashley Furniture - Warranty Review from Quitman, Arkansas
We have no kids. Just me and my husband. I only wipe the furniture w a dry rag. One year and 5 months later. It is ripping apart. Customer service is a nightmare as it is out of the one year manufacturer warranty. Everyone keeps passing me around and telling me 6 weeks...
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1.0
Ashley Furniture Quitman, Arkansas
Product
Ashley Furniture Warranty
#617506