We purchased a "leather" sectional from Ashley Furniture, in Lima, Ohio, to save a few hundred dollars, compared to a local furniture store.The sectional looked great for about thirteen months, then the "leather" began to peel off of the upholstery backing.
We contacted Ashley Furniture, they sent someone out to look at the issue. The serviceman said that it was something he had never seen before, but they would order new upholstery sections to repair it. The parts were obsolete, so they sent a "leather repairman" out to fix it. He said the repair would never work and refused to do it.
They have refused to resolve the issue.Don't buy Ashley Furniture's junk!
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- Product or service
- Leather Sectional
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- Furniture and Decor