Ashley Furniture - Ashley lying to me about the chair fake leather DURABLEND ISNT REAL LEATHER
i bought my chair out of the greenville ashley furniture store, and they told me that that white sofa was a durablend pure leather chair, well it started peeling and then i contacted the store in greenville they gave me the corporate office and they said if i give you 200.00 for a 2500.00 chair you aint going to get nothing else im so embarrassed that the chair didnt stand up to lasting even 3 years now im stuck with this product in my den peeling everyday looking like it should be thrown out of my home they know they are wrong to sell something like this to me for over 2 thousand dollars pretending its leather and its not DURAblend is fake leather
Reason of review: Damaged or defective.
Monetary Loss: $2500.
Preferred solution: Full refund.
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Comments
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Your sales person sounds like they didnt convey that correctly but honestly, how does something called durablend make you think its made 100% leather? Sounds like you liked the look but didnt want to pay for the other products Ashley carries that IS leather and hoped for the best.
The average person does not think anything with the word blend in it as being 100% pure of a single ingredient. Come on now.
Hi, Thank you for your feedback on this item, we would be happy to try to help. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com for further assistance.
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Thank you,
Daniel