THIS IS A HORRIBLE COMPANY TO DO BUSINESS WITH. I called them today for the last time today. They laughed and scoffed at my insistence that this is the wrong couch. While it also came damaged... even though it is the wrong couch and the wrong color.... all they will do is repair the damage. They will not replace it for the couch I paid for. (After 5 separate conversations with them) I told them I guess I am stuck and will have to sell it then... but since then I have had second and third and fourth thoughts. I am reporting them to every legal agency I can find, the BBB, the Attorney General's office and I am putting the word out whereever I can find a place to and I am going to spend as much time as I can to keep on doing so. I may even just go ahead and file a lawsuit against them. If I can recoup my lawsuit expenses, it is certain that I will file the lawsuit. THEY are thieves. YOU KEEP READING EVERYONE'S POSTS... THE POSTS ARE TRUE AND IF YOU BUY FROM ASHLEY FURNITURE YOU ARE VERY LIKELY TO COME INTO VERY DISTURBING PROBLEMS JUST LIKE ALL THE PEOPLE WHO HAVE POSTED. THEIR CUSTOMER SERVICE IS ABSOLUTLEY LUDICROUS! LOOK AT THE NUMBERS OF COMPLAINTS!!!!! THEY WILL NOT HELP YOU, BUT RATHER SLAP YOU IN THE FACE FOR DOING BUSINESS WITH THEM. I have seen poor customer service in my time... but this is different. This is callous and full of intent. I spent nearly $5,000 with them and I Swear to you On My Life, they all but kicked me in the face for a $1,000 dollar item out of all my purchases and REFUSE to make it right. FILE YOUR COMPLAINTS EVERYWHERE... ON THE INTERNET, AT THE BBB, AT YOUR ATTORNEY GENERAL'S OFFICE. GET THE WORD OUT. If you haven't done business with them yet... keep on reading through this site as well as many others out there. If that is not enough information and proof for you, here is a website from legal entities telling you of just some of their their foul fraudulent ways... http://southernnevada.bbb.org/rptrel2007.asp?bbbid=60093
These are from only one district of one state... check your own local BBB and Attorney General's office. If they do business where you are... after reading the above, I am sure you will come across more of the same in your area as well.
THESE PEOPLE DO NOT DESERVE TO BE IN BUSINESS OR DESERVING OF THE HORDS OF MONEY THEY ARE RIPPING OFF FROM CONSUMERS.
Location: Las Vegas, Nevada
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