I purchased a dining table set at REGENCY FURNITURE in Waldorf MD in November with a 5 years protection plan. I discovered a defect on the table and notified them with emails and photos.
They sent the file to the manufacturer (ASHLEY REGENCY FURNITURE) and it took 2 months of emails and phone calls and false promises to have my dining table replaced or repaired, to finally have their answer that it was not considered as a manufacturer defect.
I had to deal with very rude people and liars.
I am thinking of a law suite. DO NOT WASTE YOUR TIME AND MONEY WITH ASHLEY REGENCY FURNITURE STORE THEY ARE DESPICABLE.
Product or Service Mentioned: Ashley Furniture Table.