Washington, District Of Columbia

Ashley's Furniture in Fremont CA, they have decent furniture, but if you end up buying anything you will not get your furniture for 3 months. I had a similiar experience, and they bounced me back and forth to customer care and the Fremont Store, they don't care if your furniture is late!

I would never order from them to save yourself a headache.

They do charge a 30% restocking fee, our furniture didn't even make it to the warehouse and they were trying to charge us restocking fee. Currently still searching for a sofa, 3 months later

Product or Service Mentioned: Ashley Furniture Sofa.

Monetary Loss: $1400.

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We just received another call from them stating the truck was having problems and wouldn't be about to deliver it again today. We paid for the Dining Room Set on 12/9/10 and have made several calls to the store.

Several excuses from Ron the warehouse man, he never received the stores fax to delier it and so on and so on.

Ashley is not reliable, and they keep firing their store managers and employees so you never know who you are going to get to talk to. I'll never show there again and I will tell everyone I know not to go to any of their stores in the north bay.


I also agree this company is bad for business! I purchased a table set 8-10 they told me delivery would be 10-1-10.

They called me on 10-1-10 to tell me it would not be delivered until 11-6-10 and at this point they still dont gurantee that date!! I paid cash for this table and so far the only persion benefitting is ASHLEY furniture has $1,400.

and collecting interest and I sit at home with no dinner table!!!! Fremont, Ca

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