Jonesboro, Arkansas
Not resolved
1 comment

I bought a sofa and loveseat at Ashley in Jonesboro, AR. Was told it was leather, also bought the extra 5 year protection plan (supposed to cover everything when Ashley' warrant was up).

Love seat started bubbling and pealing 3 years later. Filled a claim with the Montage insurance company and they informed me that it wasn't covered.

Started researching my furniture is is a dura blend and not real leather. Called the local store and the salesperson that I talked to said the salesperson who sold me the furniture should have informed me better.

Product or Service Mentioned: Ashley Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $849.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Amrom
#1303196

Hi, we’re sorry to hear about what has happened to your sofa. We would be happy to try to help you.

Please feel free to send an email to fanfeedback@ashleyfurniture.com for further assistance.

Please put Pissed Consumer – and your name in the subject box.

Thank you,

Daniel

Ashley Furniture Reviews

  1. 467 reviews
  2. 257 reviews
  3. 88 reviews
  4. 24 reviews
  5. 20 reviews
Ashley Furniture reviews