I bought a sofa and loveseat at Ashley in Jonesboro, AR. Was told it was leather, also bought the extra 5 year protection plan (supposed to cover everything when Ashley' warrant was up).
Love seat started bubbling and pealing 3 years later. Filled a claim with the Montage insurance company and they informed me that it wasn't covered.
Started researching my furniture is is a dura blend and not real leather. Called the local store and the salesperson that I talked to said the salesperson who sold me the furniture should have informed me better.
Product or Service Mentioned: Ashley Furniture Sofa.
Reason of review: Bad quality.
Monetary Loss: $849.
Preferred solution: Let the company propose a solution.