Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

Tempurpedic We had a terrible experience buying a bed at Ashley. We searched around for a couple of months before deciding on purchasing.

We had no intentions on purchasing a bed for a trial. We thought for sure this was it!! On our first night sleeping on it, we knew this was not the bed that would work for us. What a bummer!!

After contacting Ashley within 72 hours, they let us know that once purchased, no returns. No ifs ands or buts. I have called Tempurpedic and explained the situation and they said because we didnt order from them, call Ashley. I thought Tempurpedic was a reputable company that would back their product.

I have pleaded with Ashley asking how I could make it right. I wanted to pay the difference of a better bed. Anything to make for a comfortable sleep. I thought they even advertised 90 day guarantee.

Not at all!! We paid $3200 for almost a month of terrible sleep.

This whole situation has left a terrible taste in our mouths and the most unfortunate part is, waking up with a back pain we never had before. PLEASE make sure you LOVE your purchase before paying.


Sad, uncomfortable customer

User's recommendation: Go to rooms to go.

Monetary Loss: $3200.

Preferred solution: Let the company propose a solution.

Ashley Furniture Cons: Delivery was not on time, Return process, Warranty.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ashley Furniture Reviews

  1. 733 reviews
  2. 363 reviews
  3. 145 reviews
  4. 43 reviews
  5. 25 reviews
Ashley Furniture reviews