Manufacturer: Ashley Furniture Clear all filters (35 of 525 reviews match)
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I purchased a bedroom suite and an floor model adjustable bed. I was scheduled for delivery within two weeks of the sale date. Parts of the furniture came had to wait on other parts for weeks. I never received the adjustable bed was told there was a mix up at the...
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#1022563
All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed liens, mattress protectors, rugs, accessories, show room merchandise, & clearance items. ALSO 10% Restocking fee and $79 pick up fee will be applied AND...
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1.5
I didn't like
  • Lied
#989921
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
We got 3 beds, all of them have issues - damaged/broken/unpainted/ not finished/ not polished properly. My king bed is damaged on the leg board. The technicians didn't finish today the assembly of the Queen bed, all the slats are moving including those on the sides,...
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Ashley Furniture Bed Review

#858373
2.0
Don't get me wrong they have some beautiful furniture but that's where it end... The furniture is cheaply made both my bed and daughters beds are falling apart literally... I called Ashley and no help
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Ashley Furniture Bed Review

#759914
1.0
Bought an ashley king bed after having a sealy for 22 years my old mattress is 20x better than new one. It is the biggest piece of *** i ever slept on. You roll off the sides and my husbands side where is head is is all sunk in and we paid over 1700.00 cash money. Only had 1 year!
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Ashley Furniture Bed Review

#687531
1.0
This is a horrible place. Don't buy anything from them. I ordered the Kira storage bed 4 months ago and I never got it. *** them. Bye
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Ashley Furniture Bed Review

#643449
I will never again shop at ashley furniture. I bought a bed room set/ Living set/ t v stand and 4 bar chairs . Paid $9,000.00 cash in May 18 and I haven't receive my furniture
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I ordered a bed set worth ~$4000 and when it came a week later than the promised date it has many parts which were broken and now its been 1 month after the initial delivery still no sign of my reordered parts and there is no follow up no updates and no bed for my...
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Anonymous

Anonymous I have had the same issue with a living room set. Everything was damaged and it's been over a month and have gotten no where. I have initiated a disputed with the credit card ...

Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
I purchased a king size bed - 2 side tables, desk, bookshelf, oversized mirror, a large entry table, requested all to be delivered "boxed". The rails for the bed and the headboard (damaged box) we're the only items left boxed in truck. Several weeks later I was able...
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Anonymous

Anonymous Going through some issues right now with Ashley furniture if they don't fix my issues I will posting soon

Ashley furniture on Germantown Pkwy in Memphis, TN charged me $1099 for a queen size Hadelyn bed that is $595 on their website. I didn't have my cell phone with me at the time do a price check before hand. I refuse to pay almost a 50% makeup so I am canceling my order.
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I ordered a bed from Ashley and not only did they bring the wrong bed twice. It was on back order and no one had the decency to call or send an email. I will never shop there again. The manager had the audacity to call and try to get smart with her comments on the...
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Anonymous

Anonymous We just had the very same experience at a store in the NW suburbs! They delivered the frame and mattress, foundation was damaged and returned. Now we have to wait 2-3 weeks fo...

I was excited to make my first bed purchase ever. I told the saleslady I needed a platform bed for my guest room. We found it, I paid with a check and I was excited. It was delivered on Tuesday. The 2 delivery people rushed in and brought in the bed. One returned...
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1.6
I liked
  • Design of furniture
I didn't like
  • Promises not kept
  • Return policy
  • Waiting on the phone
#833333
Pieces that they delivered were different color, very bad quality ( bed frame is so unstable that I cannot use it at all ) and when I wanted to exchange or return they told me they do not take returns. After I spent at least $50000 in last 3 years at Ashley! Store...
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1.0
I didn't like
  • Quality of furniture
  • No refund
  • Product
#820822
Bought a cal King bed. Broke in one month. After so many emails, calls, to come fix because I bought extra warrentees finally got store credit because they discontinued that style. Bought 2 reclining sofas because they didn't carry cal King beds. Both sofas came torn...
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1.0
I didn't like
  • Dishonest policy
  • Delivery crew nor customer service
  • Poor product
#812942