Manufacturer: Ashley Furniture Category: Beds Clear all filters (146 of 1039 reviews match)
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Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them for over $200. Be careful when making ANY PURCHASE AT ALL FROM ASHLEY'S because they have a NO RETURNS...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Deceitful business practices
#1028451 by icemaiden
I purchased a bedroom suite and an floor model adjustable bed. I was scheduled for delivery within two weeks of the sale date. Parts of the furniture came had to wait on other parts for weeks. I never received the adjustable bed was told there was a mix up at the...
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#1022563 by anonymous
All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed liens, mattress protectors, rugs, accessories, show room merchandise, & clearance items. ALSO 10% Restocking fee and $79 pick up fee will be applied AND delivery...
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Anonymous
Entitled whinny dude

I'm just curious but would you be ok with going to get a mattress and then being told the one you picked out was in someone's home for a day or two? No you wouldn't and you w...

1.0
I didn't like
  • Quality of the product and honoring warranty
  • Not honoring warranty
  • No refund
#1020193 by dbowman2017

Ashley Furniture - Worst experience

by parminder_7 #1082163
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
City/Location Reviewed: Winnipeg I feel so fool after buying something from ashley not going there again. I bought furniture for my bedroom and paid around 6000$ for that and these theives (ashley) sold same funiture with extra cheater for jus 3200$ and when i called them they said the can not do anything about it. I feel so ripped out . Would never suggest any of my known to go to ashley
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Ashley Furniture Bed Review

by anonymous #858373
2.0
Details
Customer service
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Don't get me wrong they have some beautiful furniture but that's where it end... The furniture is cheaply made both my bed and daughters beds are falling apart literally... I called Ashley and no help
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Ashley Furniture Bed Review

by anonymous #759914
1.0
Details
Product or Service Quality
Reliability
Bought an ashley king bed after having a sealy for 22 years my old mattress is 20x better than new one. It is the biggest piece of *** i ever slept on. You roll off the sides and my husbands side where is head is is all sunk in and we paid over 1700.00 cash money. Only had 1 year!
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Ashley Furniture Bed Review

by anonymous #687531
1.0
Details
Diversity of Products or Services
Product or Service Quality
Style and Design
Warranty
Website
This is a horrible place. Don't buy anything from them. I ordered the Kira storage bed 4 months ago and I never got it. *** them. Bye
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Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
Ashley Furniture - Ahsly furniture - never again
We got 3 beds, all of them have issues - damaged/broken/unpainted/ not finished/ not polished properly. My king bed is damaged on the leg board. The technicians didn't finish today the assembly of the Queen bed, all the slats are moving including those on the sides,...
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I ordered a bed set worth ~$4000 and when it came a week later than the promised date it has many parts which were broken and now its been 1 month after the initial delivery still no sign of my reordered parts and there is no follow up no updates and no bed for my...
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Anonymous
Anonymous

I have had the same issue with a living room set. Everything was damaged and it's been over a month and have gotten no where. I have initiated a disputed with the credit card ...

Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
Ashley Furniture North Shore Bed Review from Corpus Christi, Texas
I purchased a king size bed - 2 side tables, desk, bookshelf, oversized mirror, a large entry table, requested all to be delivered "boxed". The rails for the bed and the headboard (damaged box) we're the only items left boxed in truck. Several weeks later I was able...
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Anonymous
Anonymous

Going through some issues right now with Ashley furniture if they don't fix my issues I will posting soon

Ashley furniture on Germantown Pkwy in Memphis, TN charged me $1099 for a queen size Hadelyn bed that is $595 on their website. I didn't have my cell phone with me at the time do a price check before hand. I refuse to pay almost a 50% makeup so I am canceling my order.
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I ordered a bed from Ashley and not only did they bring the wrong bed twice. It was on back order and no one had the decency to call or send an email. I will never shop there again. The manager had the audacity to call and try to get smart with her comments on the...
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Anonymous
Anonymous

We just had the very same experience at a store in the NW suburbs! They delivered the frame and mattress, foundation was damaged and returned. Now we have to wait 2-3 weeks fo...

I was excited to make my first bed purchase ever. I told the saleslady I needed a platform bed for my guest room. We found it, I paid with a check and I was excited. It was delivered on Tuesday. The 2 delivery people rushed in and brought in the bed. One returned...
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1.6
I liked
  • Design of furniture
I didn't like
  • Product
  • Return policy
  • Promises not kept
#833333 by anonymous
Pieces that they delivered were different color, very bad quality ( bed frame is so unstable that I cannot use it at all ) and when I wanted to exchange or return they told me they do not take returns. After I spent at least $50000 in last 3 years at Ashley! Store...
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1.0
I didn't like
  • No refund
  • Poor product
  • Product
#820822 by amalovic