I bought a couch from Ashley Furniture and they sold me the warranty also, so I thought I was covered, but was I ever wrong...a five year warranty means nothing with Ashley Furniture, just more money in their pockets!!! I have not had it but a little over two years and it started to peel, so I I called the company and went by the store but they said they could not do anything to help me with my problem.
What good is a warrant for if it does not cover something like this?
It is not like I cut a hole in it, I just use it for sitting and live alone. What kind of junk are they selling at Ashley Furniture, I always thought they were a good company to buy from but now I know to not deal with them any longer and so I want to make sure others know to be aware of the false tactics this company uses to make you feel at ease when purchasing their products.
Product or Service Mentioned: Ashley Furniture Sofa.
Reason of review: Warranty issue.
Monetary Loss: $1200.
Preferred solution: Price reduction.
I liked: What i thought i was getting.
I didn't like: What happened to what i actully bought.