1 comment
Not resolved

I bought a couch from Ashley Furniture and they sold me the warranty also, so I thought I was covered, but was I ever wrong...a five year warranty means nothing with Ashley Furniture, just more money in their pockets!!!I have not had it but a little over two years and it started to peel, so I I called the company and went by the store but they said they could not do anything to help me with my problem.

What good is a warrant for if it does not cover something like this?

It is not like I cut a hole in it, I just use it for sitting and live alone.What kind of junk are they selling at Ashley Furniture, I always thought they were a good company to buy from but now I know to not deal with them any longer and so I want to make sure others know to be aware of the false tactics this company uses to make you feel at ease when purchasing their products.

I liked: What i thought i was getting.

I didn't like: What happened to what i actully bought.

Review #1019206 is a subjective opinion of a user.

2.2
Style and Design
Value for money
Warranty
Reliability
Diversity of Products or Services
Delivery Service
Customer service
Website
Staff
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Advertised vs Delivered
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Warranty issue / $1200
Preferred solution Price reduction

Had an Experience with Ashley Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
AshleyFurnitureCares
#1306127
Ashley Furniture Verified Representative
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fanfeedback@ashleyfurniture.com. Please put Pissed Consumer – and your name in the subject box. We would be happy to try to help.
Thanks,
Daniel

You May Also Like

"I purchased a San Lucas sofa bed made by Ashley Furniture purchased thru Coleman's furniture online spent about $1200 including an extended warranty we have the same problem with the..." Read more
"My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more
" bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them..." Read more
"...They bought what they thought was a leather couch from Ashley furniture.The reason they..." Read more
"RoulettePhysics.com is a scam run by convicted scammer Steve Hourmouzis who has done jail time for scamming investors through an illegal pump & dump scheme and is now scamming roulette..." Read more
"DO NOT BUY FROM EWIGSNA! I warned you!! I bought a wig for a friend, and this is the WORST wig I have seen in my entire life. They send..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more
"Im writing this review so you can beware of Chiseled Perfections LLC, Orbmik Furniture, and Tabs Furniture. I've been buying from Chiseled Perfections and we got cross over a deal...." Read more