Ashley Furniture - Buyer beware

320 of 2085 Ashley Furniture reviews

Wished we had believed all the bad reviews, we ended up with alot of defective, poor quality furniture that was not inexpensive to buy.After about a month, discovered the bottom seams of the non-detachable cushion were ripped along the seams, obviously poor workmanship.

Of course the Ashley/City furniture warranty department will not cover it. Oh, but they will send out an inspector for 50 dollars.

Bought the furniture in WPB, Fl.Also bought furniture from Havertys and have been very happy with their quality so far.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Customer service

Reason of review:
Damaged or defective
Preferred solution:
Fix the defective new sofa
Monetary loss:
Product or service
Ashley Furniture Signature Design Sofa
Review category
Furniture and Decor
review #751854
Had an experience with Ashley Furniture? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
320 of 2085 Ashley Furniture reviews

Apr 22, 2016 #1148630

I quit Ashley in Anderson, SC years ago. I've never had a piece of furniture last more than a year before it looked like *** or broke. Cheap craftsmanship and shoddy work. I was told a chair was real leather only to find out it was fake. I hate them.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Ashley Furniture. However, many companies do monitor reviews on our site.

You were reading a complaint about Ashley Furniture.
Filing a new complaint about