In my opinion I highly SUGGEST NO ONE waste your time or money here!They lie to you to get the sale and the part it can be returned in 1 day is a lie as well.All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed liens, mattress protectors, rugs, accessories, show room merchandise, & clearance items. ALSO 10% Restocking fee and $79 pick up fee will be applied AND delivery fee will NOT be refunded! The WE CARE customer service line is a JOKE!So do your research and buyer beware or you will end up with a $994 mistake that you can not do nothing about!I had a bed delivered, did not like it and asked for it for to be picked up that day to find out I am stuck with this piece of junk!!!
Product or Service Mentioned: Ashley Furniture Bed.
Reason of review: Poor customer service.
Monetary Loss: $994.
Preferred solution: Let the company propose a solution.
Ashley Furniture Cons: Not honoring warranty, Quality of the product and honoring warranty, No refund, Horrible customer service.