State: California City: Los Angeles Clear all filters (28 of 2422 reviews match)
filters
state:
city:
product:
Show
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the material on the cushion is wearing thin; "real top grain leather" is fake/faux. The surface material is flaking. The...
Read more
Anonymous
Smitty

OK. You're unhappy with the couch, table, etc.Is this the first time you've ever purchased new furniture ?If so, did you look around and compare construction quality, price, s...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

1.2
#1089100
After non stop pressure from an associate who refused to listen that our budget was NOT 1500$. After being told that if i wanted a good mattress it cost at least 1000$ (tell that to the 1200$ I bought a year ago that is awful after 6 months) after being told I "Only...
Read more
Ashley Furniture North Shore Dining Room Set Review from Los Angeles, California
Ashley Furniture North Shore Dining Room Set Review from Los Angeles, California
Ashley Furniture North Shore Dining Room Set Review from Los Angeles, California
Ashley Furniture North Shore Dining Room Set Review from Los Angeles, California
Purchased all North Shore collection, when recieved it looked like everything was good until my wife started dusting it a few days later. One of the dining chairs back legs was broken off and horribly glued back on, the next day the arm on a dining chair broke off. I...
Read more
2.3
#721345

I bought living room set. Sofa and loveseat are durablend leather. Both are cracking and peeling. The warranty company : Guardsman" is also a rip off. I had to threaten to take them to small claims court just to get them to send the claim form. I still haven't heard...
Read more
Anonymous
scooter

I have the exact same thing happening to the same set, I was told to bad that I didn't but the extended warranty and then was told by the salesman that it wouldn't have covere...

I had the Same problem with Ashley selling me a defective product, started peeling the first year, asked them about it, they didn't care Got waaaaaay worse, told them , Asleys didn't care, NOW 2 years later it is just No more durablend to peel, and I spent alot of That...
Read more
#423252
I have been waiting for my beautiful furniture to arrive for a long time, and was planning to show it off at my daughters huge graduation party tomorrow. When the delivery man showed up today, I was so excited to see my room finally done. Instead my husband came inside...
Read more
Anonymous
milliesmom

Wow! HORRIBLE HORRIBLE dealings...and not done! Poorly manufactured furniture - tried to return it..."manager" misrepresented new deal...then got fired...new manager didn't k...

When to Ashley store in easlake looking for leather living room set fell in love with leather set couch 3 piece set Big mistake paid $2600 and after 1 year after they peeling Inside pockets first started . l call Ashley and they told me they could not help me It had...
Read more
Pissed in VT
***ed in VT

My wife paid $2000.00 for a leather couch. 2 weeks later it ripped, and this was not in the seam but the actual leather! Tried to contact the furniture place, and they sent ...

Anonymous
ll514

I work at an Ashley Homestore, I as a sales person always disclose if the furniture is leather or durablend. Any intelligent human being knows you can\'t get a genuine leather...

I purshased a sofa, loveseat, ottamon approximately one month ago. The sofa has been sat on approximately 15 times but looks as if the furniture is worn, used and looks like a 3 year old sofa.The cussions on the sofa & loveseat are not firm, sturdy & look worn down....
Read more
The sales person stated that all Ashley's furniture is made in the good old USA. WRONG... The furniture is made in CHINA. Liars and cheats. Cheap Cheap products..The customer service agents are clueless and will not respond to any requests. The furrniture is no better...
Read more

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
More
I bought a warranty with my furniture from Ashley Furniture The store did not submit my proof of purchase to the third party warranty company It took three phone calls to the store to have them fax the invoice to the warranty company It took four calls to the warranty...
Read more
Anonymous
susanainwa

I am experiencing the same issues with the warranty I purchased. I need the stitching repaired on my leather couch. I purchased the warranty and contacted the company to set...