(29 of 2586 reviews match)
Latest review first
Bought a series of bedroom furniture sets about 3 years ago from Ashley. Unbeknownst to me, this turned out to be a cheap-film shrunk-wrapped product, which soon-after was discontinued by the company. They did not disclose that the product would fail within 1 year...Read more
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the material on the cushion is wearing thin; "real top grain leather" is fake/faux. The surface material is flaking. The...Read more
After non stop pressure from an associate who refused to listen that our budget was NOT 1500$. After being told that if i wanted a good mattress it cost at least 1000$ (tell that to the 1200$ I bought a year ago that is awful after 6 months) after being told I "Only...Read more
Ashley Furniture North Shore Dining Room Set Review from Los Angeles, California
Purchased all North Shore collection, when recieved it looked like everything was good until my wife started dusting it a few days later. One of the dining chairs back legs was broken off and horribly glued back on, the next day the arm on a dining chair broke off. I will say Ashley replaced parts but did not offer to fix. When I recieved the back piece by UPS it was broken in same place as glued one on original delivery. So now I have two broken legs that are worthless.
I bought living room set. Sofa and loveseat are durablend leather. Both are cracking and peeling. The warranty company : Guardsman" is also a rip off. I had to threaten to take them to small claims court just to get them to send the claim form. I still haven't heard...Read more
I had the Same problem with Ashley selling me a defective product, started peeling the first year, asked them about it, they didn't care Got waaaaaay worse, told them , Asleys didn't care, NOW 2 years later it is just No more durablend to peel, and I spent alot of That...Read more
I have been waiting for my beautiful furniture to arrive for a long time, and was planning to show it off at my daughters huge graduation party tomorrow. When the delivery man showed up today, I was so excited to see my room finally done. Instead my husband came inside...Read more
When to Ashley store in easlake looking for leather living room set fell in love with leather set couch 3 piece set Big mistake paid $2600 and after 1 year after they peeling Inside pockets first started . l call Ashley and they told me they could not help me It had...Read more
I purshased a sofa, loveseat, ottamon approximately one month ago. The sofa has been sat on approximately 15 times but looks as if the furniture is worn, used and looks like a 3 year old sofa.The cussions on the sofa & loveseat are not firm, sturdy & look worn down....Read more
The sales person stated that all Ashley's furniture is made in the good old USA. WRONG... The furniture is made in CHINA. Liars and cheats. Cheap Cheap products..The customer service agents are clueless and will not respond to any requests. The furrniture is no better...Read more
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