State: California City: Mountain View Clear all filters (6 of 2571 reviews match)
Durablend Leather is worthless DO NOT BUY. Sofa and Love Seat are peeling of course not covered under warranty. The cost to repair is the cost to buy new. Lesson learned buy leather only
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Company wrote 1 public responses to the review from May 15, 2016.
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...


Absolutely right! Salesperson will tell you that the insurance you purchase will cover anything. ..bull.. the durablend leather is garbage...flaking off all over..with little ...


Ashley Furniture Review

Sorriest furniture ever! Durablend fabric cover started peeling after a year!
Company wrote 0 public responses to the review from Sep 23, 2015.
Diversity of Products or Services
Product or Service Quality
Style and Design
Value for money
We bought a sofa and love seat and kitchen table with 4 chairs from ashleys we had two deliveries scheduled so we decided to wait and have everything deliverd at one time. Close to the date of our delivery we get a phone call saying our sofa and loveseat is going to be...
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Company wrote 0 public responses to the review from Jul 04, 2015.
I bought a bedroom set im still paying.The bed is broke ive been trying to get this bed fix or exchange.But the manager keeps giving me the ups and down.So i need to know wht youll are gping to do about it.Im not going to be paying for something thats broken.Please...
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Company wrote 0 private or public responses to the review from Apr 21, 2015.

I'm very upset with the customer in Ashley furniture .it been almost two months that they said that they were going to send me a new bedroom set. For the one that is broken an...


Been there w my falling apart couch. So sorry u have gone through this. Same here. Sure seems unfair. :(Ive called, sent photos, tweeted. Finally they offered to fix it but se...

Purchased mattress king size pillowtop at Ashley Furniture in Buckhead GA 6 months ago. My husbands side is sinking. They ssay that i remived the tag, so my warranty is no good. Why the devil would i cut off the tag.
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Company wrote 0 public responses to the review from Nov 17, 2014.

I am having the same problem with a mattress purchased. In my case I spoke with customer service and they said to bring to their warehouse and they would replace. My husband d...

We purchased a microfiber sofa and love seat recliner from the Ashley furniture store in Fremont in August 2007. The furniture when it arrived was as expected. But within a few weeks we started noticing micro fiber elements sticking out from all parts of the furniture...
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Company wrote 0 private or public responses to the review from Jun 12, 2008.

Never buy Ashley Furniture and especially never buy Ashley Furniture from any other dealer (in Texas Conns) you will be screwed. Non-authorized furniture is not covered....wha...

Kathi C

Went to the Fremont, CA Memorial Day Sale today - 5/17/2009. They had advertised a sofa/love seat or sectional for 599.00 You could not see them in the store - just look at ...

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
(800) 477-2222