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We have exact same problem with our set of sofas (Love seat and Sofa). We purchased them from Ashley furniture in Fremont, CA. Just after 2 years we noticed Sofa was peeling. When we bought them we were told that they were made of 100% leather. One of our friends...
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Anonymous
Anonymous

Unfortunately your leather is not fake it is "bonded leather" - by with a very thin leather outside is bonded to a artificial backing. I also learned this the hard way....If ...

1.0
I didn't like
  • Quality of the furniture
#578201
Today, I went into Ashley furniture in San Jose, Calif. on Blossom Hill RD. I walked in and asked if I bought from this store can it be delivered to Madera from the Fresno Store. The sales man said yes and said if I needed any help to ask him. He never gave his name....
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I purchased a sofa almost three months ago, paid total cost plus delivery at the time. To date I still have no sofa & Ashley is refusing to refund my money. I'm told I can't get a refund since I didn't cancel within 48 hours after purchase. The customer...
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tenshichan
tenshichan

I had a similar issue with them. I ordered a leather sofa and love seat set. They put the delivery date 3 weeks out. They said some one 21 or over needed to be home, so my tee...

When buying a chair/ottoman combo, the salesman said they could deliver in 10 to 14 days. It took 12 weeks to get the furniture. At 8 weeks I went to the store to complainant was met with utter indifference by the store manager (Rohnert Park, CA). He simply kept...
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On March 14th I purchased a $36 candle wall sconce from the Bolingbrook, IL Ashley Furniture Store. I brought it home and after looking at it decided it did not go with my decor. On March 28th I returned the sconce WITH the price tags still attached along with my...
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Anonymous
saddened

Yes I should have said \"below\" but as I was typing, the comments were above. I also used \"this\" instead of \"the\". ..... I\'m only trying to understand why it is necess...

Anonymous
saddened

When commenting you should be aware of your own imperfections before making an attempt to belittle someone. Example; look at the two comments above. They\'re saying this perso...

Ordered furnature on Labor day, paid $4000. right then. Promised delivery by weekend. They called, said it would be another week. 2 weeks later delivered 2 pieces, the bed frame and mirrored chest. Almost 2 weeks later finally got mattress and box spring. My last piece...
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Anonymous
Ashley

Awesome spelling

Anonymous
Ashley

Ha! Let me see you walk into that news station. They have more important things to do than to let you go on a rant about most likely one of their biggest advertisers. :cry

I originally purchase several pieces on April 13. Was told part of order would be ready end of April, part at end of May. Arranged separate deliveries. When first set of items wasn't ready until end May, wanted everything delivered together. Was very specific about...
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Do not waste your money on poor quality furniture at ASHLEY FURNITURE Our cushions on the love seat and the couch went flat in 3 months. The table top was scratched, and Montage said they would replace it. A year later, we are still waiting. The Montage rep...
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Anonymous
Tina

Agreed with the comment they look 10 years old. Our sofa, loveseat and chair are barely 2 years old and they look awful. I FINALLY got a technician out to clean them throu...

Anonymous
Tammy02

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...