(8 of 2571 reviews match)
We have exact same problem with our set of sofas (Love seat and Sofa). We purchased them from Ashley furniture in Fremont, CA. Just after 2 years we noticed Sofa was peeling. When we bought them we were told that they were made of 100% leather. One of our friends...Read more
Company wrote 0 public responses to the review from Jan 04, 2015.
Today, I went into Ashley furniture in San Jose, Calif. on Blossom Hill RD. I walked in and asked if I bought from this store can it be delivered to Madera from the Fresno Store. The sales man said yes and said if I needed any help to ask him. He never gave his name....Read more
Company wrote 0 public responses to the review from Dec 13, 2014.
I purchased a sofa almost three months ago, paid total cost plus delivery at the time. To date I still have no sofa & Ashley is refusing to refund my money. I'm told I can't get a refund since I didn't cancel within 48 hours after purchase. The customer...Read more
Company wrote 0 public responses to the review from May 17, 2012.
When buying a chair/ottoman combo, the salesman said they could deliver in 10 to 14 days. It took 12 weeks to get the furniture. At 8 weeks I went to the store to complainant was met with utter indifference by the store manager (Rohnert Park, CA). He simply kept...Read more
Company wrote 0 public responses to the review from Dec 12, 2010.
On March 14th I purchased a $36 candle wall sconce from the Bolingbrook, IL Ashley Furniture Store. I brought it home and after looking at it decided it did not go with my decor. On March 28th I returned the sconce WITH the price tags still attached along with my...Read more
Company wrote 0 public responses to the review from Apr 01, 2009.
Ordered furnature on Labor day, paid $4000. right then. Promised delivery by weekend. They called, said it would be another week. 2 weeks later delivered 2 pieces, the bed frame and mirrored chest. Almost 2 weeks later finally got mattress and box spring. My last piece...Read more
Company wrote 0 private or public responses to the review from Sep 23, 2008.
I originally purchase several pieces on April 13. Was told part of order would be ready end of April, part at end of May. Arranged separate deliveries. When first set of items wasn't ready until end May, wanted everything delivered together. Was very specific about...Read more
Company wrote 0 public responses to the review from Jun 11, 2008.
Do not waste your money on poor quality furniture at ASHLEY FURNITURE Our cushions on the love seat and the couch went flat in 3 months. The table top was scratched, and Montage said they would replace it. A year later, we are still waiting. The Montage rep...Read more
Company wrote 0 private or public responses to the review from Mar 12, 2008.
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