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Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them for over $200. Be careful when making ANY PURCHASE AT ALL FROM ASHLEY'S because they have a NO RETURNS...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Deceitful business practices
#1028451
Purchased furniture from the Tulsa Hills Ashley Furniture store approx. 2 yrs ago with "Protection Plan" which included a box of furn. protection products. Wood/Fabric/Leather/Deodorizer + sponge cloth. {comes in a box} Explained from salesperson at time of purchase...
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I didn't like
  • Apologies are not always the fix to customers concern
  • Resolution to my complaint
  • Customer satisfaction unimportant
#1027699
We thought going to Ashley furniture would be a good look for us to purchase our bedroom set and after getting denied right through your bank we got sent to acceptance now we thought would be good for us to pay off within 90 days I will never purchase from Ashley...
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1.0
#1027271

Bonded Leather Sofa And Loveseat Review

#1018709
1.2
Ashley Furniture - Simple Review #1489070267
Ashley Furniture - Simple Review #1489070267
1 of 2
This what my furniture looks like. I contacted the insurance service and was turn down. What a waste of money! I also contacted the BBB and also was turn down.
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Short Review for March 04, 2017

#1016816
5.0
We came in with no clue about what to get but ended up leaving with the PERFECT piece for our living room. Lou Anne from the Huntsville, AL store was super helpful. We ended up dragging her around the store but she was so upbeat. We will definitely be back!
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Ashley Furniture Sofa Review

#1013030
Wirst peice of furniture i ever purchased we bought leather sofa startrd comming apart at seams within a month have it covered now its an embarassment never again will i purchase furniture from Ashley
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Ashley Furniture Furniture Set Review

#1012122
I too have a beautiful Ashley bedroom suite and the handles have broken. I found a similiar style on ebay and they had several so I bought them all (about 20) and so far have had to use them all. Nice furniture crappy hardware
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Ashley Furniture - Floor model mattress
Ashley Furniture - Floor model mattress
We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they do not service floor models. Those are sold as is and they cannot prove where in time the slits occur - before or after...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

If you think Freddy Krueger was a nightmare, try purchasing from Ashely Furniture Home Store. You will think Freddy Krueger is a Disney movie in my opinion. Your furniture if you are lucky will arrive fully stuffed and made like what you saw in the store. Turn it over...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Service
  • Attitude
  • Quality
#1026188
Its been 3 months since I ordered my furniture. I was told by the store employee to call Corporate. SO I did and was told pretty much that the wait could go on forever. And that they could take 30% and another 10% if I cancel my order. And that their furniture comes...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

Anonymous

Anonymous They are breaking the law by forcing you to wait so long -

Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
I purchased this approximately 6 years ago. The set consists of a sofa, recliner, chair and ottoman. I notified Ashley Furniture customer support 2 years ago that my furniture started to peel. I even bought the extended warranty - which does not cover "peeling". I sent...
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Anonymous

Anonymous That looks like pretty rough usage for 6 years.

1.5
I didn't like
  • Do not stand behind a defective product
#1024307
Purchased new end tables on 06/30/2015 from Ashley Furniture Home store Harrisburg Pa. also purchased a 5 year warranty from GBS Protect from store .I paid 579.00 total for end tables and warranty, tables were 467.00 warranty was 79.00 .On January 1st 2017 I noticed...
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1.0
I didn't like
  • Poor construction
#1024053
I purchased a dining room set costing $3,500 about 2 months ago. So last night I was putting some paintings up. I noticed that the top of my china buffet is damaged. I know for a fact it was delivered damaged to me by the Ashley Furniture. Because I live by myself and...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, thank you for providing your feedback on this item and your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashl...

When making a purchase one week and then trying to make a purchase the following week . Why would you not have a delivery fee for one purchase and have a delivery fee for the second purchase. I would be happy to pick up this purchase at your store to not have to pay a...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

I didn't like
  • I did not llike the way i wad treated no respect
#1022905