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I went into the store to inquire about my delivery. I was told by the manager DAVID WATKINS that a 300 protection plan was mandatory to buy it. I decided to call corporate and check this and was told it was optional. I was upset and decided to cancel my order. At this...
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1.0
I didn't like
  • Personal attack
  • Being lied to
#1019855
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Bought my couch in September of 2015 and it looks 10 years old. I called after a few months of having it for them to send out a new cushion for the chase lounge because it was to short. Man came out and "fixed" it but the problem remains! Now the couch is all dropping...
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2.2
#1019234
Ashley Furniture - Bought piece of junk from Ashley and warranty was useless!!!
I bought a couch from Ashley Furniture and they sold me the warranty also, so I thought I was covered, but was I ever wrong...a five year warranty means nothing with Ashley Furniture, just more money in their pockets!!! I have not had it but a little over two years and...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

2.2
I liked
  • What i thought i was getting
I didn't like
  • What happened to what i actully bought
#1019206

Ashley Furniture Pillow Review

#1006045
2.5
What terrible service! We got a price was told to come in on Tuesday for the sale and it would be better, we did and the price 500 more. The pillows came in mail and I think they forgot to put stuffing in them We contacted the company and they said oh that's terrible and not a word since
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Ashley Furniture Table Review

#1004806
1.5
Very disappointed in table I bought, picked it up with my son, still in box never even looked at it , got home put together scratches all over top of it, called up had someone come out fix... WHAT A JOKE, called after I seen it funny still waiting for call week later, who don't look at there merchandise before it goes out!!!!!!
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Ashley Furniture Sofa Review

#997578
1.0
Ashley Furniture - Simple Review #1485417890
1 of 1
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
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Ashley Furniture Delivery Service Review

#997190
2.5
Paid an extra 94.00 for delivery of a new love seat including removal of old one. Now told they will only move old one out of the way and will cost 50.00 more to haul old love seat away. Are you kidding me?? Excessive fees. Right now Furniture Land zero fee promotion for s same service. WG&R 67.99 FOR DELIVERY AND REMOVAL. I will never shop at Ashley againc
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Your issue in several words. Words: 0 Review Text What exactly happened? Describe your experience in 100+ words What exactly happened? Describe your experience in 100+ words. Add photo Add video Support credibility of your review with visuals: receipts, screenshots,...
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I purchas two leather reclining couches,two leather chairs,one large table to hold my big TV. I have tryed for one year and more to get the leather on the back of the couch fixed and stitching on the couch repaired!!! I call I will be told the manager will get in touch...
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#1017496
Worst experience ever. In my opinion if you purchase from this store or company you will be sorry. All three pieces of furniture have to be fixed. Refused to honor their agreement. Have wasted my time and with the amount of aggravation probably have shortened my life....
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1.4
I didn't like
  • Extreme poor quality
  • Attitude
  • Did not stand behind product
#1017063
I spent $2700 on a bedroom set and recently a small plastic drawer guide part broke rendering the dresser useless. I called Ashley and they told me I was out of warranty and the 50 cent part I needed was discontinued. Furthermore, I couldn't even pay to have them come...
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1.7
I liked
  • Price
I didn't like
  • Attitude of the service people
  • Warranty
  • Service
#1015874
Don't waste your time! This is a beautiful bedroom set IF it doesn't get delivered damaged like mine did (three times!). On the third delivery Ashely sent the SAME EXACT DAMAGED set that we turned down on the prior delivery (unmistakable). Each time the pieces had...
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#1015525
We bought a leather sofa, chair and ottoman from Ashley in February 2015. The furniture was a little over a year old when we noticed peeling between the cushions. A few months later we noticed a small patch on a cushion where the color was now an orange tan instead of...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.3
#1014536
First- let me say I was only looking for some low cost furniture for my kids' game room...nothing fancy. The furniture is low to mediocre quality at best. The staff is RUDE, uneducated on the products, unhelpful and argumentative. The "company policies" are BS! From...
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#1013422