269 views
New Reviewer
0 comments
Updated by user Jul 14, 2013

Still have not heard anything from them. Once they have your money they dont care.

Original review posted by user Jun 13, 2013

How can a company get away with this. They make you sign a contract so you can not get your money back.

We bought a dresser that took a month to get in (had to pay for it in advance and sign THE CONTRACT). We get it home and it is damaged. They didnt even want us to return it to the store but we did because 2 drawers were falling out and the top was cracked off the side board (JUNK). We took it back and they charged us 25% RESTOCKING fee.

I made numerous phone calls even to the head office. They all gave me the same response, "Thats our policy". So they make big money on the mark up, send the damaged dresser back or throw it out with full credit then they also get our 25%. We lost $100 for having a dresser for 5 minutes.

Is that stealing or what.

It should be against the law but apparently they are within the law because of the CONTRACT. BUYER BEWARE.

Monetary Loss: $100.

Location: Lethbridge, Alberta

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ashley Furniture Reviews

  1. 874 reviews
  2. 424 reviews
  3. 169 reviews
  4. 49 reviews
  5. 36 reviews
Ashley Furniture reviews