Ashley Furniture Phone Numbers and Emails

Toll-Free Number:

  • (866) 436-3393

Customer Service:

  • (866) 502-6439
    Genesis Credit
  • (877) 898-1970
    Progressive Leasing
  • (866) 436-3393
  • (800) 477-2222

Accounting/ Billing:

  • (866) 396-8254
    Synchrony Financial

Arizona:

  • (480) 222-4663
    6233 E Southern Ave, Mesa, AZ 85206, USA
  • (480) 562-5900
    8515 S Emerald Dr, Tempe, AZ 85284, USA

California:

  • (818) 840-5620
    401 N 1st St, Burbank, CA 91502, USA
  • (415) 467-4414
    707 Bayshore Blvd, San Francisco, CA 94124, USA
  • (619) 393-4663
    7770 Miramar Rd, San Diego, CA 92126, USA

Canada:

  • +1 250 861 9321
    2514 N, BC-97, Kelowna, BC V1X 4J3, Canada
  • +1 705 728 7838
    30 N Village Way Unit 4, Barrie, ON L4N 6P3, Canada

Connecticut:

  • (860) 436-3630
    56 Costello Rd, Newington, CT 06111, USA

Delaware:

  • (302) 724-7442
    1165 N Dupont Hwy #3, Dover, DE 19901, USA
  • (302) 846-9191
    3 Gerald Ct, Delmar, DE 19940, USA

Florida:

  • (813) 654-5955
    2615 Vildibill Dr, Brandon, FL 33510, USA
  • (407) 382-1505
    829 N Alafaya Trail, Waterford Lakes Pkwy, Orlando, FL 32828, USA

Georgia:

  • (770) 472-4750
    1930 Mt Zion Rd, Morrow, GA 30260, USA
  • (404) 239-6080
    2535 Piedmont Rd NE, Atlanta, GA 30324, USA
  • (678) 214-7175
    4281 Roswell Rd Suite 312, Marietta, GA 30062, USA

Hawaii:

  • (808) 421-3100
    4360 Malaai St, Honolulu, HI 96818, USA
  • (808) 791-3300
    455 Ward Ave, Honolulu, HI 96814, USA

Illinois:

  • (618) 206-2888
    3700 Green Mt Crossing Dr, Shiloh, IL 62269, USA
  • (309) 517-2044
    4500 16th St Ste 600, Moline, IL 61265, USA
  • (847) 470-2580
    8251 W Golf Rd, Niles, IL 60714, USA

Indiana:

  • (317) 885-1171
    733 Loews Blvd, Greenwood, IN 46142, USA

Kansas:

  • (316) 685-7000
    11645 E Kellogg Dr N, Wichita, KS 67207, USA

Legal:

  • (800) 757-0064
    Privacy Inquiries

Maryland:

  • (240) 455-0749
    1711 Ritchie Station Ct, Capitol Heights, MD 20743, USA

Massachusetts:

  • (508) 915-5605
    999 Newport Ave, Attleboro, MA 02703, USA

Michigan:

  • (734) 589-0700
    35120 Central City Pkwy, Westland, MI 48185, USA
  • (517) 708-8827
    5503 W Saginaw Hwy, Lansing, MI 48917, USA

Minnesota:

  • (763) 502-2480
    5353 E River Rd, Fridley, MN 55421, USA

Mississippi:

  • (662) 510-6001
    6129 Airways Blvd, Southaven, MS 38671, USA

Missouri:

  • (417) 447-0580
    1715 E Independence St, Springfield, MO 65804, USA
  • (314) 714-7609
    9791 Green Park Industrial Dr, St. Louis, MO 63123, USA

New Jersey:

  • (732) 658-8880
    3730 US-1, North Brunswick Township, NJ 08902, USA
  • (732) 414-3942
    81 Trotters Way, Freehold, NJ 07728, USA

New York:

  • (315) 789-1134
    258 Exchange St, Geneva, NY 14456, USA
  • (518) 627-9610
    4908 NY-30, Amsterdam, NY 12010, USA

Ohio:

  • (614) 441-4566
    1280 Gemini Pl, Columbus, OH 43240, USA

Oklahoma:

  • (405) 951-1414
    3434 W Reno Ave, Oklahoma City, OK 73107, USA

Oregon:

  • (503) 459-5500
    2028 N Tomahawk Island Dr, Portland, OR 97217, USA

Pennsylvania:

  • (610) 825-2171
    102 Alan Wood Rd, Conshohocken, PA 19428, USA
  • (215) 945-3659
    120 Commerce Blvd, Fairless Hills, PA 19030, USA

Sales/ Reservations:

  • (918) 461-7792

South Carolina:

  • (803) 451-8888
    108 Harbison Blvd, Columbia, SC 29212, USA
  • (843) 513-1501
    4950 Centre Pointe Dr #270, North Charleston, SC 29418, USA

Tennessee:

  • (931) 919-2400
    111 Merchants Blvd, Clarksville, TN 37040, USA
  • (901) 791-0346
    2385 N Germantown Pkwy, Cordova, TN 38016, USA

Texas:

  • (254) 690-8721
    2301 Imperial Dr, Killeen, TX 76541, USA
  • (806) 687-3000
    5026 Frankford Ave, Lubbock, TX 79424, USA
  • (214) 705-1244
    7780 TX-121, Frisco, TX 75034, USA

Vermont:

  • (802) 878-0710
    581 Blair Park Rd, Williston, VT 05495, USA

Washington:

  • (206) 574-3600
    17601 Southcenter Pkwy, Tukwila, WA 98188, USA
  • (360) 768-2050
    24 Bellis Fair Pkwy, Bellingham, WA 98226, USA
  • (360) 307-7997
    9577 Ridgetop Blvd NW, Silverdale, WA 98383, USA

Wisconsin:

  • (608) 244-0222
    2302 E Springs Dr, Madison, WI 53704, USA
  • (262) 628-7070
    2515 Cabela Way, Richfield, WI 53076, USA
  • (608) 323-2270
    343 Dettloff Dr, Arcadia, WI 54612, USA
  • (715) 384-7770
    503 E Ives St #300, Marshfield, WI 54449, USA

Ashley Furniture Emails:

fanfeedback@ashleyfurniture.com
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Ashley Furniture Contact Information

Ashley Furniture Website:

Ashley Furniture Online Chat:

Corporate Office Address:

Ashcomm LLC
One Ashley Way
Arcadia, Wisconsin 54612
United States

Fax:

+1 (608) 323-6139
Edit Business Info

Ashley Furniture Rating Based on 1.3K Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Delivery Service

Rating stats

Rating trend

Summary of Ashley Furniture Customer Service Calls

1.6K TOTAL
CALLS
04:06 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ashley Furniture Customer Service?

Shipping and Delivery Question:

  • “They haven't delivered a part to my bed and it's been 4 mos”
  • “Waiting on delivery--ordered furntiure in Apr”
  • “Order not received”

Product/ Service Question:

  • “Bed frame is broken”
  • “Damaged table”
  • “Need info about furniture damages”

Request for Information Question:

  • “About a cancelled order and money back”
  • “Order status”
  • “Check on refund check”

Return/ Replace Question:

  • “Need address for returns”
  • “Ashley homestore mixed up my 4 pcs sectional 2 pcs was the new model 2 pcs were old model tec came out twice and replace 1 pcs now need a 3rd tec to come out because Ashley saids no more exchanges”
  • “Replacement furniture”

Payments and Charges Question:

  • “Billing”
  • “Pay a bill”
  • “I cannot get resolution of a credit on my bill”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel order”
  • “Need to cancel my service appointment”

Staff Question:

  • “Dissatisfied with service and product”
  • “Unhappy coustume and very frustrated with the services”
  • “Being disrespected by the manager including affair”

Account Question:

  • “I want my account number”
  • “Account recently closed”
  • “To see if my account still active”

Refund Question:

  • “I am not getting my refund back .”
  • “Refund”
  • “My refund”

Cards Question:

  • “Lost card”
  • “Credit card”
  • “Credit card issues”

Website/ Application Question:

  • “Price on ashley website is cheaper than what i was charged in store”
  • “Application”
  • “I'm trying to order furniiture but the web site is not taking my credit card”

Employment Question:

  • “Havent received my w2”

Other Question:

  • “Parts”
  • “Warranty on couch”
  • “Waiting for technician”

About

Ashley Furniture Return Policy
To read more: https://www.ashleyfurniture.com/returns/
Ashley Furniture Delivery Policy
To read more: https://www.ashleyfurniture.com/c/deals/free-shipping/
Ashley Furniture Warranty
The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area. Leather is a natural product, and, as such, each hide will reflect its own individuality. REFUNDS ARE NOT AVAILABLE. All warranties, whether express or implied, cover only normal household usage. Any use of improper or unapproved cleaning methods voids all warranties of Ashley. APPLY AFTER THAT PERIOD. THE ABOVE LIMITATIONS MAY NOT APPLY TO THE CLIENT OF ASHLEY FURNITURE PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY.
To read more: https://www.ashleyfurniture.com/warranty-information/
Ashley Furniture Terms of Service
To read more: https://www.ashleyfurniture.com/terms-and-conditions/
Ashley Furniture Privacy Policy
This Privacy Policy of Ashcomm LLC, doing business as ashleyfurniture.com (referred to as "Ashley," www.ashleyfurniture.com" www.ashleyfurniture.com" or Ashley Furniture's'), describes the types of information www.ashleyfurniture.com may collect when The User visit Company's website ashleyfurniture.com, mobile versions of ashleyfurniture.com, and Ashley Furniture's' mobile applications (collectively, the "Sites"). The Company may supply different or additional notices of Company's information practices specific to certain subdomains of the Sites, programs or activities. Ashley Furniture may also provide different notices of Ashley Furniture's' information practices with respect to certain subsidiaries or affiliates, in which case this Privacy Policy will not apply. This Privacy Policy of Ashcomm LLC, doing business as ashleyfurniture.com (referred to as "Ashley," Ashley Furniture" www.ashleyfurniture.com" or Ashley Furniture's'), describes the types of information Ashley Furniture may collect when The Client of Ashley Furniture visit Ashley Furniture's' website ashleyfurniture.com, mobile versions of ashleyfurniture.com, and Company's mobile applications (collectively, the "Sites").
To read more: https://www.ashleyfurniture.com/privacy-policy/
Ashley Furniture FAQ
To read more: https://www.ashleyfurniture.com/faq/
Top Ashley Furniture Services

Delivery Service, Customer Care, Manager

Top Ashley Furniture Products

Sofa, Furniture Set, Bed

Ashley Furniture Pros and Cons

Pros: Design of furniture, Salesperson, Price, Selection, Look of the furniture

Cons: Customer service, Customer service sucks, Quality of furniture, No one wanted to fix problem, Customer satisfaction unimportant

Related Companies

Ashley Homestores

Summary

Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin. It specializes in furnishings industry providing and manufacturing different upholstered dining, bedroom and living room furniture, bedding, casegoods, etc. The slogan of the company is: "We want to be the best furniture company". At the present time this is an international furniture company with stores in the United States, Puerto Rico, Mexico and Canada. Ashley Furniture warranty, shipping and delivery information could be found on their official website. Ashley Furniture corporate office number, email and postal address are present on Customer Care page.

Ashley Furniture reviews and complaints

Ashley Furniture is ranked 342 out of 1651 in Furniture and Decor category

Area Served

USA, Worldwide, Other, Canada

Payment Methods

VISAMasterCardAmerican ExpressPayPal

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