Contact Information

Ashley Furniture Phone Numbers

Toll-Free Number:

  • (800) 477-2222

Alabama Locations:

  • (256) 489-2222 3020 Memorial Pkwy SW, Huntsville, AL 35802, USA

Arizona Locations:

  • (501) 687-0409 3020 Market Pl Ave, Bryant, AR 72022, USA
  • (480) 222-4663 6233 E Southern Ave, Mesa, AZ 85206, USA
  • (480) 562-5900 8515 S Emerald Dr, Tempe, AZ 85284, USA

California Locations:

  • (408) 262-6860 128 Ranch Dr, Milpitas, CA 95035, USA
  • (818) 840-5620 401 N 1st St, Burbank, CA 91502, USA
  • (707) 864-3537 4865 Auto Plaza Ct, Fairfield, CA 94534, USA
  • (415) 467-4414 707 Bayshore Blvd, San Francisco, CA 94124, USA
  • (619) 393-4663 7770 Miramar Rd, San Diego, CA 92126, USA
  • (909) 433-5303 855 Ashley Way, Colton, CA 92324, USA

Canada Locations:

  • +1 780 495 9550 13932 137 Ave NW, Edmonton, AB T5L 5H1, Canada
  • +1 780 702 8610 1430 99 St NW, Edmonton, AB T5X 0A8, Canada
  • +1 250 861 9321 2514 N, BC-97, Kelowna, BC V1X 4J3, Canada
  • +1 705 728 7838 30 N Village Way Unit 4, Barrie, ON L4N 6P3, Canada
  • +1 867 668 7575 303 Ogilvie St #3, Whitehorse, YT Y1A 2S3, Canada
  • +1 905 763 6020 45 Red Maple Rd, Richmond Hill, ON L4B 4M6, Canada
  • +1 905 755 9030 5900 Mavis Rd Unit 2, Mississauga, ON L5V 2P5, Canada
  • +1 613 975 1160 707 St Lawrence St, Prescott, ON K0E 1T0, Canada

Connecticut Locations:

  • (860) 436-3630 56 Costello Rd, Newington, CT 06111, USA

Customer Service:

  • (800) 477-2222

Delaware Locations:

  • (302) 724-7442 1165 N Dupont Hwy #3, Dover, DE 19901, USA
  • (302) 846-9191 3 Gerald Ct, Delmar, DE 19940, USA

Florida Locations:

  • (954) 434-7747 15451 Sheridan St, Davie, FL 33331, USA
  • (813) 654-5955 2615 Vildibill Dr, Brandon, FL 33510, USA
  • (904) 642-2347 4621 River City Dr, Jacksonville, FL 32246, USA
  • (850) 640-1350 731 E 23rd St, Panama City, FL 32405, USA
  • (407) 382-1505 829 N Alafaya Trail, Waterford Lakes Pkwy, Orlando, FL 32828, USA

Georgia Locations:

  • (770) 472-4750 1930 Mt Zion Rd, Morrow, GA 30260, USA
  • (404) 239-6080 2535 Piedmont Rd NE, Atlanta, GA 30324, USA
  • (678) 714-3850 3295 Buford Dr #100, Buford, GA 30519, USA
  • (678) 214-7175 4281 Roswell Rd Suite 312, Marietta, GA 30062, USA
  • (770) 874-4663 840 Ernest W Barrett Pkwy NW #400, Kennesaw, GA 30144, USA

Hawaii Locations:

  • (808) 421-3100 4360 Malaai St, Honolulu, HI 96818, USA
  • (808) 791-3300 455 Ward Ave, Honolulu, HI 96814, USA

Illinois Locations:

  • (618) 206-2888 3700 Green Mt Crossing Dr, Shiloh, IL 62269, USA
  • (309) 517-2044 4500 16th St Ste 600, Moline, IL 61265, USA
  • (618) 656-2333 6609 Edwardsville Crossing Dr, Edwardsville, IL 62025, USA
  • (847) 470-2580 8251 W Golf Rd, Niles, IL 60714, USA

Indiana Locations:

  • (317) 885-1171 733 Loews Blvd, Greenwood, IN 46142, USA

Kansas Locations:

  • (316) 685-7000 11645 E Kellogg Dr N, Wichita, KS 67207, USA

Maryland Locations:

  • (240) 455-0749 1711 Ritchie Station Ct, Capitol Heights, MD 20743, USA

Massachusetts Locations:

  • (508) 915-5605 999 Newport Ave, Attleboro, MA 02703, USA

Michigan Locations:

  • (734) 589-0700 35120 Central City Pkwy, Westland, MI 48185, USA
  • (517) 708-8827 5503 W Saginaw Hwy, Lansing, MI 48917, USA

Minnesota Locations:

  • (952) 486-4415 4250 12th Ave E, Shakopee, MN 55379, USA
  • (763) 502-2480 5353 E River Rd, Fridley, MN 55421, USA

Mississippi Locations:

  • (662) 510-6001 6129 Airways Blvd, Southaven, MS 38671, USA

Missouri Locations:

  • (417) 447-0580 1715 E Independence St, Springfield, MO 65804, USA
  • (314) 714-7609 9791 Green Park Industrial Dr, St. Louis, MO 63123, USA

New Jersey Locations:

  • (732) 658-8880 3730 US-1, North Brunswick Township, NJ 08902, USA
  • (732) 414-3942 81 Trotters Way, Freehold, NJ 07728, USA

New York Locations:

  • (516) 400-5110 2034 Green Acres Mall, Valley Stream, NY 11581, USA
  • (315) 789-1134 258 Exchange St, Geneva, NY 14456, USA
  • (518) 627-9610 4908 NY-30, Amsterdam, NY 12010, USA

North Carolina Locations:

  • (704) 369-2200 430 E McCullough Dr, Charlotte, NC 28262, USA
  • (704) 594-2000 5345 South Blvd, Charlotte, NC 28217, USA

Ohio Locations:

  • (614) 441-4566 1280 Gemini Pl, Columbus, OH 43240, USA
  • (513) 770-6200 5600 Deerfield Blvd, Mason, OH 45040, USA

Oklahoma Locations:

  • (405) 951-1304 3400 W Memorial Rd, Oklahoma City, OK 73120, USA
  • (405) 951-1414 3434 W Reno Ave, Oklahoma City, OK 73107, USA

Oregon Locations:

  • (503) 459-5500 2028 N Tomahawk Island Dr, Portland, OR 97217, USA

Pennsylvania Locations:

  • (610) 825-2171 102 Alan Wood Rd, Conshohocken, PA 19428, USA
  • (215) 945-3659 120 Commerce Blvd, Fairless Hills, PA 19030, USA

South Carolina Locations:

  • (803) 451-8888 108 Harbison Blvd, Columbia, SC 29212, USA
  • (864) 327-3670 300 W Blackstock Rd, Spartanburg, SC 29301, USA
  • (843) 513-1501 4950 Centre Pointe Dr #270, North Charleston, SC 29418, USA

Tennessee Locations:

  • (931) 919-2400 111 Merchants Blvd, Clarksville, TN 37040, USA
  • (901) 791-0346 2385 N Germantown Pkwy, Cordova, TN 38016, USA

Texas Locations:

  • (254) 634-5900 1101 South W S Young Drive, Killeen, TX 76543, USA
  • (210) 249-3400 12493 W, I-10, San Antonio, TX 78230, USA
  • (713) 221-4100 17727 Tomball Pkwy, Houston, TX 77064, USA
  • (254) 690-8721 2301 Imperial Dr, Killeen, TX 76541, USA
  • (956) 544-3344 3000 Pablo Kisel Blvd, Brownsville, TX 78526, USA
  • (806) 687-3000 5026 Frankford Ave, Lubbock, TX 79424, USA
  • (361) 576-0084 5201 N Navarro St, Victoria, TX 77904, USA
  • (214) 705-1244 7780 TX-121, Frisco, TX 75034, USA

Vermont Locations:

  • (802) 878-0710 581 Blair Park Rd, Williston, VT 05495, USA

Washington Locations:

  • (206) 574-3600 17601 Southcenter Pkwy, Tukwila, WA 98188, USA
  • (360) 768-2050 24 Bellis Fair Pkwy, Bellingham, WA 98226, USA
  • (360) 307-7997 9577 Ridgetop Blvd NW, Silverdale, WA 98383, USA

Wisconsin Locations:

  • (608) 244-0222 2302 E Springs Dr, Madison, WI 53704, USA
  • (262) 628-7070 2515 Cabela Way, Richfield, WI 53076, USA
  • (608) 323-2270 343 Dettloff Dr, Arcadia, WI 54612, USA
  • (414) 281-3170 4771 S 27th St, Greenfield, WI 53220, USA
  • (715) 384-7770 503 E Ives St #300, Marshfield, WI 54449, USA
  • (800) 757-0064
  • (866) 502-6439
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Ashley Furniture Email:

Corporate Office Address:

Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States

Fax:

(608) 323-6139

Help in Social Networks:

Summary of Ashley Furniture Customer Service Calls

209 TOTAL
CALLS
62% SUCCESSFUL
CONNECTIONS
04:01 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Ashley Furniture to Ask about:

Shipping and Delivery Question:

  • “Never got call for delivery”
  • “Delivery Issues”
  • “Delivery driver drove over my trash” , Review # 1640250

Return/ Replace Question:

  • “Need a replacement part”
  • “Return product”
  • “Return”

Request for Information Question:

  • “Check my balance”
  • “Order status”
  • “Check on delivery”

Product/ Service Question:

  • “Messed up my order after waiting 2 wks for it”
  • “Broken piece”
  • “Recliner not working”

Staff Question:

  • “Poor warrenty service.”
  • “Horrible service”
  • “Store manager called me a lier”

Website/ Application Question:

  • “Credit application”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Need to cancel order” , Review # 1681425

Account Question:

  • “To see if my account still active”
  • “Forgot password to myashleyworld”

Cards Question:

  • “Apply for a credit card” , Review # 1397390
  • “Play Store order with the store they said they couldn't take credit card that corporate would call me back. I never received another phone call. I want to place the order.”

Refund Question:

  • “My refund” , Review # 1382559
  • “A refund applied and then the funds were removed from my account again”

Employment Question:

  • “Havent received my w2”

Payments and Charges Question:

  • “Charges incorrectly”

Other Question:

  • “Horrible visit”
  • “Messed up order”
  • “I went into the store and he wouldn't sell me anything”

Ashley Furniture Rating Stats

1.8 out of 5 stars
based on 857 reviews
See all 2741 reviews

Rating trend

About

Ashley Furniture Return Policy
To read more: https://www.ashleyfurniture.com/returns/
Ashley Furniture Delivery Policy
To read more: https://www.ashleyfurniture.com/c/deals/free-shipping/
Ashley Furniture Warranty
The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area. Leather is a natural product, and, as such, each hide will reflect its own individuality. REFUNDS ARE NOT AVAILABLE. All warranties, whether express or implied, cover only normal household usage. Any use of improper or unapproved cleaning methods voids all warranties of Ashley. APPLY AFTER THAT PERIOD. THE ABOVE LIMITATIONS MAY NOT APPLY TO THE CLIENT OF ASHLEY FURNITURE PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY.
To read more: https://www.ashleyfurniture.com/warranty-information/
Ashley Furniture Terms of Service
To read more: https://www.ashleyfurniture.com/terms-and-conditions/
Ashley Furniture Privacy Policy
This Privacy Policy of Ashcomm LLC, doing business as ashleyfurniture.com (referred to as "Ashley," www.ashleyfurniture.com" www.ashleyfurniture.com" or Ashley Furniture's'), describes the types of information www.ashleyfurniture.com may collect when The User visit Company's website ashleyfurniture.com, mobile versions of ashleyfurniture.com, and Ashley Furniture's' mobile applications (collectively, the "Sites"). The Company may supply different or additional notices of Company's information practices specific to certain subdomains of the Sites, programs or activities. Ashley Furniture may also provide different notices of Ashley Furniture's' information practices with respect to certain subsidiaries or affiliates, in which case this Privacy Policy will not apply. This Privacy Policy of Ashcomm LLC, doing business as ashleyfurniture.com (referred to as "Ashley," Ashley Furniture" www.ashleyfurniture.com" or Ashley Furniture's'), describes the types of information Ashley Furniture may collect when The Client of Ashley Furniture visit Ashley Furniture's' website ashleyfurniture.com, mobile versions of ashleyfurniture.com, and Company's mobile applications (collectively, the "Sites").
To read more: https://www.ashleyfurniture.com/privacy-policy/
Ashley Furniture FAQ
To read more: https://www.ashleyfurniture.com/faq/
Top Ashley Furniture Services

Delivery Service, Customer Care, Manager

Top Ashley Furniture Products

Sofa, Furniture Set, Table

Ashley Furniture Pros and Cons

Pros: Design of furniture, Salesperson, Price, What i thought i was getting, Salesman and manager were great

Cons: Customer service, Customer service sucks, No one wanted to fix problem, Quality of furniture, Delivery service

Summary

Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin. It specializes in furnishings industry providing and manufacturing different upholstered dining, bedroom and living room furniture, bedding, casegoods, etc. The slogan of the company is: "We want to be the best furniture company". At the present time this is an international furniture company with stores in the United States, Puerto Rico, Mexico and Canada. Ashley Furniture warranty, shipping and delivery information could be found on their official website. Ashley Furniture corporate office number, email and postal address are present on Customer Care page.

Ashley Furniture reviews and complaints

Ashley Furniture is ranked 269 out of 2127 in Furniture and Decor category

Area Served

USA

Payment Methods

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