Contact Ashley Furniture Customer Service
Ashley Furniture Phone Numbers and Emails
Toll-Free Number:
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(866) 436-3393
Customer Service:
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(518) 627-9610Amsterdam, NY
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(608) 323-2270Arcadia, WI
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(404) 239-6080Atlanta, GA
Ashley Furniture Emails:
Contact Information
Ashley Furniture Website:
Ashley Furniture Help Center:
Corporate Office Address:
Fax:
How Good is Ashley Furniture's Customer Service?
Summary of Ashley Furniture Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ashley Furniture?
Product/ Service Question:
- “Import of products”
- “To access my former W2”
- “Never fixed my chair which is under warranty”
Shipping and Delivery Question:
- “Have not received my furniture”
- “Delivery”
- “Change delivery date”
Request for Information Question:
- “Checking on an order”
- “Ask about parts”
- “Looking for switch replacement”
Payments and Charges Question:
- Customer Complaint. They have my $, but i don't have my furniture. They charged me delivery but I am picking up. Manager and salesperson do nothing and do not respond
- “Issue with payment”
- “My transaction is not going through”
Return/ Replace Question:
- “Return bookshelf”
- “Replacement dresser”
- “Fireplace sale”
Activation/ Cancellation Question:
- “I have tried to unsubscribe but it hasn't been successful.”
- “Cancel order”
- “Cancel my order.”
Staff Question:
- “Dissatisfied with service and product”
- “Your service is terrible”
- “No service for warranty”
Refund Question:
- “Need someone to come to the house and look at my table or give me my money back”
- “Refund”
- “I'm trying to get a refund on my damaged furniture that they tried to deliver to me”
Account Question:
- “Locked out my UKG pro account”
- “Balance”
- “Balance on accts. No purchases made for 3 years”
Cards Question:
- “I don't need a new card”
- “Can't use my genesis card in nj ashley furniture stores”
- “Credit card charged”
Website/ Application Question:
- “I can't complete an order online”
- “Credit application”
- “U guys screwed up my order online”
Employment Question:
- “I need my w2 it got sent to the wrong address and ive tried calling everyone about it and no 1 will help me”
- “Payroll”
- “Havent received my w2”
Other Question:
- “Statement”
- “Repair”
- “Credit”
About
Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin. It specializes in furnishings industry providing and manufacturing different upholstered dining, bedroom and living room furniture, bedding, casegoods, etc. The slogan of the company is: "We want to be the best furniture company". At the present time this is an international furniture company with stores in the United States, Puerto Rico, Mexico and Canada. Ashley Furniture warranty, shipping and delivery information could be found on their official website. Ashley Furniture corporate office number, email and postal address are present on Customer Care page.
Ashley Furniture is ranked 501 out of 2270 in Furniture and Decor category
USA, Worldwide, Other, Canada
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