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Summary of Ashley Furniture Customer Service Calls

38 TOTAL CALLS
82% SUCCESSFUL CONNECTIONS
02:53 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Ashley Furniture to Ask about:

Shipping and Delivery:

  • “Non delivery of purchased furniture”
  • “Delivery”
  • “No delivery”

Return/ Replace:

  • “Need a replacement part”

Staff:

  • “Irritated service”

Refund:

  • “A refund applied and then the funds were removed from my account again”

Payments and Charges:

  • “Charges incorrectly”

Other:

  • “Appoitments”
  • “Because I have the worse experience with your store I need to speak to someone please”
  • “Damaged furniture”

About Ashley Furniture

Top 5 Ashley Furniture Services

Delivery Service, Customer Care, Manager, Sales Manager, Repair

Top 5 Ashley Furniture Products

Sofa, Furniture Set, Table, Bed, Recliner

Top 5 Likes about Ashley Furniture

Design of furniture, Salesperson, Price, Salesman and manager were great, Horrible customer service

Top 5 Dislikes about Ashley Furniture

Horrible customer service, Customer service sucks, No one wanted to fix problem, Quality of furniture, Delivery

Summary

Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin. It specializes in furnishings industry providing and manufacturing different upholstered dining, bedroom and living room furniture, bedding, casegoods, etc. The slogan of the company is: "We want to be the best furniture company". At the present time this is an international furniture company with stores in the United States, Puerto Rico, Mexico and Canada. In 2006 Ashley Furniture had to settle the civil action lawsuit was filed by American Century for the violation of the copyright laws.Give your house fresh life with stylish, new home furnishings.

Ashley Furniture reviews and complaints

Ashley Furniture is ranked 264 out of 1714 in Furniture and Decor category

Area Served

USA

Payment Methods

VISA

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Ashley Furniture Stats

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Number of Calls

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