Ashley Furniture - Deceptive Trade & Horrib le Customer Service
Ashley Furniture delivery men would not bring a bedroom set into the house unless we signed a damage waiver, exonerating them all responsibility.
Ashley Furniture delivery men would not bring a bedroom set into the house unless we signed a damage waiver, exonerating them from all responsibility to our walls, floors, carpets and ceiling.This is both absurd and far outside the delivery contract.
Our home was prepared for delivery in every resposect, including the removal of a front entry storm door, all furnishings in the room and in route to the room. Even the dog (a mini schnauzer) was crated and fresh coffee was brewed for the delivery crew. However, their arrogant attitude and demand that a waiver be signed before the delivery could be made was too much. We called and demanded a refund but got stonewalled by the store manager who tossed about a corporate run around.
We thought Ashely's furniture could be trusted. We were terribly mistaken. All that we asked for was a refund and closure of the account.
All we got was corporate nonsense and deception.If you think that you can trust Ashley Furniture, then they have made a fool out of you, too.
Review about: Ashley Furniture Furniture Set.
Monetary Loss: $2614.