I purchased two recliners from Ashley furniture they were delivered to my garage in january due to remodeling room they were going into. When I brought them in a month later neither one would recline.
A separate company came out to look at chair and said frames were bent on both. Ashley is refusing to refund money. They said they have a policy of seven days to return defective merchandise.
Obviously they have extremely poor quality products since both were defective and compnay will only warranty them for 7 days. I am telling absolutely everone to never go to Ashley.
Review about: Ashley Furniture Warranty.