Sterling, Virginia
Not resolved

We have bought Leather, Power Recliner from Ashley. We paid more than $3000 for this. When it was delivered, everything looked good. After few weeks we realized there was crack-like thing in leather. After few more weeks, the crack widened, when we went to shop with pictures, they said, your product is still in Warranty, contact them by email. They asked us to contact by email, because they know how to decline it. When we send pictures in email, they called us to tell that 'The defect is not a defect but we created it'.

Ashley Furniture is big cheater, never buy furniture from them.


Product or Service Mentioned: Ashley Furniture Recliner.

Monetary Loss: $3200.

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