State: Delaware City: Bear Clear all filters (6 of 2571 reviews match)
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Ashley Furniture - Delivery Service Review from Bear, Delaware

I was told my purchase would be delivered in 1 to 2 weeks then 3 weeks go by and they still haven't contacted me. So many called and they told me oh it's 3 to 4 weeks. Well It's well over 4 weeks and they called and left a voice mail saying they would be here on Tuesday which is today and it's freaking 7:01 pm !! I wasted a whole day waiting for these ***. And they are still not here!! Pissed off
Company wrote 0 public responses to the review from Apr 12, 2016.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
#828649
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Other Product Review

302-595-3338 The issue has not been resolved
Company wrote 0 private or public responses to the review from Sep 21, 2015.
2.0
Details
Diversity of Products or Services
Price Affordability
Product or Service Quality
Warranty
#703227
Ashley Furniture - Acquiring the insurance that did not help
Ashley Furniture - Acquiring the insurance that did not help
Ashley Furniture - Acquiring the insurance that did not help
I spent over twelve thousand dollars at Ashley Furniture, with the insurance where if you have any problem with wear and tear. The legs on my dining room table cracked, the arms on the chairs are broken, The leg on the coffee table cracked, the finish on the bedroom...
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Company wrote 0 private or public responses to the review from Aug 15, 2015.
Anonymous
Anonymous

Thanks for the warning, everyone! I received a catalog from them 2 days ago, and I thought that some of their furniture looked nice and had a reasonable price. Now I know to...

Anonymous
Anonymous

the only way to get worse quality than Ashely is if you got it at big lots. Ashley is a huge rip off on prices, the cheapest quality possible and absolutely no customer servic...

I liked
  • Salesperson
I didn't like
  • No one wanted to fix problem
  • Being cheated poor product
#683191
Do Not purchase the extended warranty. They tell you when you call about a claim that it can only be enforced if you report the problem within two days. We paid $200 for this extended warranty that was going to cover everything. Our leather couch sunk in on the...
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Company wrote 0 public responses to the review from May 05, 2015.
#631348
The furniture came in on 6/27. I ask when they could deliver it, they were unsure when the delivery schedule for New Castle was from the warehouse. I decided to pick the furniture myself on 6/28 , so I would have it for the holiday, however when we got home it was the...
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Company wrote 0 public responses to the review from Jul 02, 2014.
Anonymous
Nel

Do you know the name of the managers manager please? I am having a problem with furniture I ordered and the manager has been extremely difficult and was supposed to be gettin...

Featured
Ashley Furniture - Ashley in Newark, DE - Thumbs Down!
Ashley Furniture - Ashley in Newark, DE - Thumbs Down!
Like so many other reviews posted, I made a BIG mistake buying from Ashley Furniture. The problem is the warehouse located in Newark, Delaware. When the furniture was delivered (loveseat, recliner and sofa - all power, 2 end tables, coffee table and two lamps), one...
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Company wrote 0 private or public responses to the review from Dec 23, 2013.
#466033

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
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