I purchased a couch, recliner, end tables and a coffee table on 3/20/11, paid cash, with delivery set for 4/21/11. Needless to say, I finally got my furniture on 5/6/11.
The couch was a sectional and the salesman told me it would come in 2 pieces.
I questioned why they were trying to carry it up my steps in one piece. The delivery guy said he was in a hurry. Minutes later, they were trying to position my couch against a wall to cover up the tear they made in the back of the couch. The couch came with massaging units and one side did not work at all.
There are scrapes and scratches on the end tables and the drawer in the coffee table was off set and tilted. The furniture was not boxed or wrapped making one wonder where it came from.
I called and they said they would send someone to inspect. I have made over a dozen calls and no one has shown yet.
I just want what I purchased-NEW furniture! I will never shop there again!!
Product or Service Mentioned: Ashley Furniture Table.