Oct 2009. Spent over 5,000.00.
Couch was delivered to my driveway. Driver said he had never just dropped furniture off in a driveway. On top of this is was snowing, wet and messy. Then when we got couch inside and unwrapped it, it had a huge cut down the front.
Looked like it was cut with a razor knife. About 3inchs deep. Driver said the manager of the store in Farmington, New Mexico told him that there was a delivery problem? They even called my son-n-law to deliver my couch to my house who had absolutely nothing to do with my couch and we had 10 minutes to find someone to help us move it from the wet nasty driveway.
People in Farmington or any other New Mexico Cities DO NOT BUY FROM ASHLEY'S FURNITURE! No one should be treated like this!!!!!!!!!!!
The manager of the store is the one who helped me so it was not a sales person. Go to American Furniture - There furniture is better quality anyway and they would of never gave us furniture that was cut!
Review about: Ashley Furniture Sales Manager.
Monetary Loss: $1700.