I ordered a bed for my daughter and was very specific with salesman Earl on the color. When it arrived a week after they said it would, they delivered the wrong colored bed.
Now they are saying I have to wait to even find out when they can deliver me the right one. And are offering nothing for the inconvenience and one manager was cold and uncaring. Dave William is his name here at the Manassas, VA location. I want to say forget it and cancel, but they say that can't be done.
Well they messed up the order and in my opinion are out of time. My daughter is heartbroken and needs a bed now, not a month from now.
Product or Service Mentioned: Ashley Furniture Bed.
Monetary Loss: $300.