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When making a purchase one week and then trying to make a purchase the following week .Why would you not have a delivery fee for one purchase and have a delivery fee for the second purchase.

Related: Ashley Furniture - Scared Consumer

I would be happy to pick up this purchase at your store to not have to pay a delivery fee of $49. I was told this is the only way to receive furniture from Ashley . It has to be delivered to your house.

That is a hidden fee in which is not fair to the customer.Please explain what is your policy and why would it change from one week to the next .

I didn't like: I did not llike the way i wad treated no respect.

Review #1022905 is a subjective opinion of a user.

Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Let the company propose a solution

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AshleyFurnitureCares
#1306133
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience.Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com.

Please put Pissed Consumer – and your name in the subject box.We would be happy to try to help.

Thank you,

Daniel

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