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When making a purchase one week and then trying to make a purchase the following week . Why would you not have a delivery fee for one purchase and have a delivery fee for the second purchase.

I would be happy to pick up this purchase at your store to not have to pay a delivery fee of $49. I was told this is the only way to receive furniture from Ashley . It has to be delivered to your house.

That is a hidden fee in which is not fair to the customer. Please explain what is your policy and why would it change from one week to the next .

Product or Service Mentioned: Ashley Furniture Delivery Service.

Reason of review: Pricing issue.

Preferred solution: Let the company propose a solution.

I didn't like: I did not llike the way i wad treated no respect.

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Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing

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