Called several times to move my delivery date up, we couldnt due to work schedules. The day before the delivery date, they called to say they dont deliver to our town.
I called the sales rep and the company in Texas and had that all fixed but it was moved to 4 days later. They called again 2 days before the rescheduled dievery time to say not all our items were available to deliver. Promised a customer bonus, like a rug or another end table.
Called a day before deliver to ask wether a floor model would work for us. By the time I was able to get thru on the phone, this option wasnt available anymore
Product or Service Mentioned: Ashley Furniture Table.
Monetary Loss: $600.