I was at the store shopping for a bedroom set. We made a deal and we settled on a price.
I told the sales rep that I needed to consult my husband and will return in a few days. He mentioned that I could return anytime within the next few weeks and they would still honor that price. I returned two days later and was given another higher price for the same bedroom set. My record in their system was deleted and was told there was nothing they could do.
The sales reps were not honest when they made deals with us and kept flip flopping on all their prices and it was with the same rep. They even made promises on better deals, but they were not included in the sales write up and later had to make excuses on why they were not there. Overall a bad first time experience at the store and would not recommend the place to anyone.
Also all sales are final but they won't tell you that. You'd have to read the small prints on their receipt.
Product or Service Mentioned: Ashley Furniture Sales Representative.
Reason of review: Poor customer service.