My wife and I spent a considerable amount of money at Ashley Furniture located at Jensen Beach Florida on October 2005.
After 1 year and two months into ownership of our sectional leather sofa the leather began to peel off of the sofa and the springs in the back of the sofa began to protrude out the back of the sofa like they were going to puncture through the leather. My wife and I personally went to the store where we purchased the furniture to complain about the leather peeling off and the manager told us he couldn't do anything because the sofa was covered for only one year.
I became extremely agitated at this ***'s comments and said that when I bought all this furniture that they gladly took my money and now that I have a problem they won't stand by their junk. I told him that I didn't care that the warranty of one year was done and that this was a manufacturers defect.
I am ready to throw this sofa in the garbage because it looks horrible. I do not know what else to do. I told my wife I will haul the sofa to the store during the weekend and sit outside the store and every customer that goes into this POS store I would show them what will happen to their furniture if they buy it from Ashley.
Is there anything else I can do in order to have my sofa repalced. I am thinking of calling the local news and filing a small claims court suit against Ashley Furniture. Any suggestions?
Product or Service Mentioned: Ashley Furniture Sofa.
Monetary Loss: $2600.