Bear, Delaware
Not resolved
0 comments

Do Not purchase the extended warranty. They tell you when you call about a claim that it can only be enforced if you report the problem within two days.

We paid $200 for this extended warranty that was going to cover everything. Our leather couch sunk in on the right side of the seats that can be extended by pushing a button. There was a big gap between the extended seats and the middle stationary seat. The sales team and the manager that sold us on this warranty now tell us that they have nothing to do with that because they are just a showroom.

This seems like a scam to me.

We will report it to Better Business Bureau and check out things with the local insurance commissioner.

Reason of review: Warranty issue.

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