We purchased a beautiful ivory durablend sofa and chaise directly from Ashley Furniture when our new home was built. Fast forward to 4 years later and the furniture is an embarrassment and has been shamed to our basement until we purchase something new so we can throw it out (not even worthy to try selling).
Our basement rec room furniture has now been brought into our upstairs living space in the meantime which we purchased from Ikea 10+ years ago (bonded leather) and is still in excellent condition.
So disappointed in Ashley Furniture.
I will never shop there or recommend any of their products to anyone! Buyer beware!
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $1500. This person is overall dissatisfied with Ashley Furniture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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