Ashley furniture in Greenwood, IN I called for parts for a loveseat that was Ashley brand. The customer rep was very nasty and acted like a b_____.
She told me that once the furniture has been discontinue that it was tough luck if it breaks. I wanted to know where to buy the cable for the loveseat that reclines. I knew it was out of warranty but I thought if you bought that line of furniture you were still able to get the parts. DON'T BUY FROM ASHLEY unless you want to search for parts.
Who ever hires the customer service rep remember that the consumer is the free advertising not the million of dollars that they spend. People listen to the customer more than the advertising that goes into the public.
Review about: Ashley Furniture Loveseat.
Monetary Loss: $800.