If there was a no star option, I would have chosen that! I ordered an accent chair.
The day before delivery I received a text message confirming time to be between 12:30 PM and 4:30 PM. I responded with a "yes". Day of delivery, I received a call from the driver at 1:11 PM stating that he should be at my residence in 1/2 an hour. An 1 1/2 later, I called his cell.
It went to voicemail. I left a message. No call back. I then called the store.
Marianne said that the chair is not in stock. When I told her that her driver called me, she put me on hold. When she returned to the phone she stated that they discovered the chair to be damaged that morning.
There is nothing that will send me through the roof faster than someone lying to me and insulting my intelligence! I will NEVER buy anything from them again and recommend strongly that you do the same.
Product or Service Mentioned: Ashley Furniture Chair.
Reason of review: Problem with delivery.
Ashley Furniture Cons: Being lied to.