First- let me say I was only looking for some low cost furniture for my kids' game room...nothing fancy. The furniture is low to mediocre quality at best.
The staff is RUDE, uneducated on the products, unhelpful and argumentative. The "company policies" are BS! From the greeter at the door to the sales people to the women seated behind the customer service desk, they are rude and unfriendly. I won't waste my time ever again on this store.
I ended up cancelling my order (two hours later) due to the horrible customer service I received at the store while trying to place a furniture order.
I didn't want to chance getting crappy furniture in my home and being stuck with it! They, of course still charged my credit card- which is now being disputed through my credit card.
Product or Service Mentioned: Ashley Furniture Customer Care.
Reason of review: Poor customer service.