We purchased a three piece living room set and the sofa began peeling almost right away. The other two pieces are rarely used but the point where they touch (note the word touch, not scraped) the wall has done the same as the sofa.
I would like this repaired, but was told when it first happened that it was not part of the warranty. We bought this set at the Fort Myers store in Florida.
The furniture is only used about four months of the year so we expected it to last for years, not one season. I certainly hope that something can be done.
Product or Service Mentioned: Ashley Furniture Sofa.
Reason of review: Poor customer service.
Monetary Loss: $1700.
Preferred solution: repair or replace.
I liked: Comfort of the furniture i bought, Initially the sofa.
I didn't like: Poor quality, I would never send anyone there.