Not resolved

Purchased an electric recliner for my husband for Christmas. He is disabled.

The motor quit working after 6 months. The merchant couldn't seem to get a replacement motor. Replaced the hand controller instead. It worked for 3 days, then quit with a burst of smoke and a burning electrical odor from the motor.

After several calls and complaints to the merchant, I did get a partial refund from Classic Furniture in Canon City, CO. He said they were a great company and never had any other complaints. I find that extremely hard to believe. He even accused us of abusing the chair!

However, I did get my refund.

So I guess I'm luckier than most of Ashley's customers. Shocked Shocked Shocked Shocked Shocked

Product or Service Mentioned: Ashley Furniture Recliner.

Reason of review: Damaged or defective.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ashley Furniture Reviews

  1. 467 reviews
  2. 257 reviews
  3. 88 reviews
  4. 24 reviews
  5. 20 reviews
Ashley Furniture reviews