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Ashley Furniture review in Brandon, Florida: Would recommend noone

1.2
Details
Horrible *** customer service ever !!!
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#1701989 Review #1701989 is a subjective opinion of poster.

Ashley Furniture review in Spring Hill, Florida: Delivery disappointment

1.0
Details
Waiting for a delivery that should have happened at 3pm on a Monday. It’s now after 9 a night (on a Monday) and still waiting for my furniture. I’m pissed. Royally. Who the *** delivers furniture after 9 o’clock at night? It’s utterly ridiculous! I need to get up for work in 5-hours! It’s unbelievable!
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#1686428 Review #1686428 is a subjective opinion of poster.
Product
Ashley Furniture Marsilona Dining Table

Ashley Furniture review in Jacksonville, Florida: Don’t waste your money

1.0
Details
They cover nothing. They don’t explain anything when you purchase it and the sales person makes it sounds like no matter what happens you are covered. Lies! If the damage looks like it is caused by a pet forget it. Even if you don’t have a pet they will not cover it. Save your money.
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#1685620 Review #1685620 is a subjective opinion of poster.
Product
Ashley Furniture Chair Warranty

Ashley Furniture review in Palm Coast, Florida: Toxic bedroom furniture

1.0
Details
Checking to see why we get sick around bedroom furniture
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#1641465 Review #1641465 is a subjective opinion of poster.
Reason of review
Bad quality
1.8
Details
I purchased 11 pieces from Ashley's in Davenport Florida. After receiving all but 1 item I found that a end table and a lamp would not work in the area that I purchased it for. I called to return the items...thinking that since I have 1 more item to be delivered (on...
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#1620750 Review #1620750 is a subjective opinion of poster.
Product
Ashley Furniture Table
Reason of review
Return, Exchange or Cancellation Policy
Loss
$161
Preferred solution
Return 2 items and credit 100% to my Ashley's Credit Card.
Tags
  • Return And Or Replacement Policy
2.0
Details
I bought 5 pieces of furniture for my living room. when I signed the agreement I was told and they made me signed a no return at all agreement. I signed it due to the fact that I thought this was a serious and responsible business, however, I was flat wrong and now I...
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#1610604 Review #1610604 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Cons
  • Many
Reason of review
Return, Exchange or Cancellation Policy
Loss
$957
Preferred solution
Full refund
Tags
  • return policy

Ashley Furniture review in Fort Lauderdale, Florida: Warranty if no really a Warranty

I purchased "leather couches" and they are turning yellow. The furniture is 2 years old and we have not even finished paying them. Customer care claims it's ware and tear, when this product is supposed to be quality leather, and barely used. It turns out to be that the warranty doesn't cover discoloration!! What quality furniture is ASHLEY selling to consumers? Are they being transparent at the time of selling their furniture? Totally disappointed and will never step in their stores again!!!
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#1563496 Review #1563496 is a subjective opinion of poster.
Product
Ashley Furniture Sofa
Reason of review
Warranty issue
Loss
$3

Update by user May 24

Nothing!

Original review posted by user May 23

On March 24 we ordered 2 new tables....a coffee table and matching end table. Great service on THAT DAY only. We were told they put a "rush" on the order so we could get it early. We were told it could take 6 - 8 weeks but not to worry - it was a rush order....
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#1541362 Review #1541362 is a subjective opinion of poster.
Service
Ashley Furniture Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.0
Details
I brought a bed from the Ashley home store in Waterford Lakes store in Orlando FL. My bed was to be delivered on 4/8 but I was unable to be there for the 4 hour window time frame. I called to reschedule but was told they only time they will have to delivery my bed will...
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Review
#1511693 Review #1511693 is a subjective opinion of poster.
Service
Ashley Furniture Delivery Service
Cons
  • Communication
  • Delivery time frame
  • No support or solutions
Reason of review
Problem with delivery
Loss
$550
Preferred solution
Full refund
Tags
  • Ashley Homestore Customer Service

Contact Ashley Furniture Customer Service

Website:
www.ashleyfurniture.com
Mailing Address:
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
All Ashley Furniture Contacts

Ashley Furniture Products and Services Reviews

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Latest Question

Ashley Furniture Questions
3.5
Details
I did not want to but the 5 year protection plan because I was burned before by Harlem Furniture (The Room Place) and swore I would never shop there again. The salesman at Ashley swore to me that Guardian is different and it is covered even if I sit on the sofa and a...
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Review
#1506747 Review #1506747 is a subjective opinion of poster.
Product
Ashley Furniture Recliner
Pros
  • Furniture and prices
Cons
  • Customer service & warranty lies
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Nonresponsive