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Ashley Furniture in Altamonte Springs, Florida - All dresser drawer pulls breaking

Looks like everyone is having the same problem with the dresser drawer pulls! Have looked everywhere for them. Why can’t we buy more from Ashley furniture? They must be made of very cheap materials. Won’t buy Ashley again
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1441794
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Ashley Furniture in Panama City, Florida - It sucked!!!

The customer service person told me to contact a handyman!!
1.0
Details
Product or Service Quality
#1417142
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Ashley Furniture in Panama City, Florida - Need a replacement part

Ashley Furniture - Need a replacement part
Ashley Furniture - Need a replacement part
Ashley Furniture - Need a replacement part
I need new slides on my night stands
#1417124
Same here. Platinum Warranty sends a Tech out to inspect my couch and loveseat. Tech says mechanism is broke on couch and needs to be fixed and tear in love seat was not a seam. Tech takes pictures, and tells her that they're both covered. Platinum Warranty calls wife...
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#1337085
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Ashley Furniture in Port Richey, Florida - Mattress nightmare

Ashley Furniture - Mattress nightmare
I purchased my mattress on 2/2018 my back and arms hurt instantly but my husband had no complaints. On 7/2018 he started complaining same body aches we called Ashley to report our situation they sent inspector out today I called to follow up they said it’s sunk in 1 inch only we have to wait for a half of inch to sink in REALLY!!!!!
2.0
Details
Staff
#1311780
December2017 i visited Ashley furniture in Sarasota, FL. i was liking to purchase two end tables as a gift for my parents. the salesman named Jose was polite & helpful. he assured me that if my parents did not like the gift, they could return them for a full refund. of...
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1.8
#1262721
I had picked out the sofa that I had wanted but found it lower at 2 other competitor stores nearby. I decided I'd call Ashley to see if they could do better on price. Spoke w a salesman and after a very productive conversation he 'wanted to earn my business' so he came...
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1.0
I didn't like
  • Entire experience
#1255012
I know these sales guys are on commission but are good at ticking me off. This happened the day before Presidents Day. I entered the store with a salesman at the door that greeted me. I said I'm fine but I'm just looking around. I was there for an hour and the entire...
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1.3
I didn't like
  • Salesmen stalking customers
#1192526
I purchased a couch at Ashley on Friday in Altamonte Springs, FL. I had never shopped at Ashley before and found the staff very friendly and helpful. At the time of my purchase (paid in full) of the floor model I was told my couch would be removed to the back room that...
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3.3
I liked
  • Furniture
I didn't like
  • Used my purchased couch for floor display
#1181499

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
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Ashley Furniture Products and Services

They delivered my chair (was a gift) and one of the delivery persons was extremely rude, the other checked out the chair functions and left with no explanation as to its operation, with no booklet and they left some of their trash in front of my door for me to dispose...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

2.0
I didn't like
  • Delivery and customer service
#1175148