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I have bought two electric reclning love seats and so far they have been great, but the switckes that operate them keep breaking, I have repaired several times but there is so much you can do. | Ashley Furniture review from Locust Grove, Georgia

4.3
Details
Several switches need replacing now as the seats are now regular seats, no recline.
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Review
#1716390 Review #1716390 is a subjective opinion of poster.

Good products well made | Ashley Furniture review from Macon West, Georgia

2.8
Details
All the probs I have had with my product is I have the electrically operated love seat. The hand switches always break/pull out from the hand held switch. I have repaired several till repair is not possible.
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Review
#1706300 Review #1706300 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Bad quality
Preferred solution
Need to replace two activation switch modules with cord. Please give me price or where to obtain these items. Loveseat is electric model MAWQNVORI03

This Stinks! | Ashley Furniture review from Savannah, Georgia

Bought a complete bedroom set for $4800. Smell so bad I couldn't stay in the room . Called the store immediately . They were very gracious and offered to take it back . I negotiated for a air purifier that clears VOCs thinking it would dissipate. A year and a half later I'm still using it. It helps somewhat but the damn smell won't go away. Im so angry and disappointed. Ill never allow this type of furniture to stay in my house in future. It was made in Vietnam. Tell everyone you know not to shop Ashley!!
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Review
#1636467 Review #1636467 is a subjective opinion of poster.
Product
Ashley Furniture Furniture Set
Reason of review
Bad quality

Very horrible experience | Ashley Furniture review from Warner Robins, Georgia

2.0
Details
Very horrible experience - Ashley Furniture review
Purchased my couch at Ashley furniture homestore and my couch is full of bed bugs my kids are getting bit up very disappointing 4,000 loss
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1 comment
Claudia
#1760421

Can you give me a call, my number is 5622354190 I have the same issue.

Review
#1545840 Review #1545840 is a subjective opinion of poster.
Product
Ashley Furniture Sofa
Reason of review
Bad quality
1.2
Details
Bought a sectional sofa from Ashley and some stuff from City. I have spent more then 20hours on the phone and at the store since purchasing. They called and told me my sofa was discontinued and that I could look at the floor model. I inspected the floor model and told...
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Review
#1500857 Review #1500857 is a subjective opinion of poster.
Service
Ashley Furniture Customer Care
Reason of review
Order processing issue

Have not being able to speak to someone at costumer care | Ashley Furniture review from Alpharetta, Georgia

1.0
Details
Bad furniture and bad costumer service
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Review
#1435465 Review #1435465 is a subjective opinion of poster.
Service
Ashley Furniture Customer Care
Reason of review
Poor customer service
Received Damaged Dining Room Table - Ashley Furniture review
Received Damaged Dining Room Table - Ashley Furniture review
I purchased the Baxenburg Dining Room Table on October 15th, 2018. It arrived damaged, however the assembly crew told me that Ashley furniture would send someone out who could repair it quickly for me. Great, right? Nope. They sent out a repair person on November 9th....
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Review
#1417697 Review #1417697 is a subjective opinion of poster.
Product
Ashley Furniture Baxenburg Dining Table
Reason of review
Damaged or defective

Excessive interest rates on their products. | Ashley Furniture review from Mcdonough, Georgia

1.0
Details
Currently Ashley's Furniture of McDonough Georgia is charging consumers over 29 percent annual interest to purchase their funiture. They need to be shut down this is pathetic when we can purchase a home for 4.5 percent or less. Buyers be Ware stay away from Ashley's Furniture m
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Review
#1398339 Review #1398339 is a subjective opinion of poster.
Service
Ashley Furniture Customer Care
Reason of review
Pricing issue
2.2
Details
We purchased some patio furniture form Ashley Home Furniture of Albany Ga. about 2 years ago. We also purchased a 5 year damage insurance policy. We were in the hurricane Michael danger zone we placed the furniture in what we thought was a secure location. It was...
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3 comments
Anonymous
#1611030

I feel like the warranty is a complete scam! A complaint needs to be filed with the Better Business Bureau!

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Review
#1390723 Review #1390723 is a subjective opinion of poster.
Product
Ashley Furniture Outdoor Furniture
Cons
  • Warranty and customer service
Reason of review
Warranty issue
Loss
$1800
Preferred solution
Deliver product or service ordered

Contact Ashley Furniture Customer Service

Website:
Mailing Address:
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
All Ashley Furniture Contacts

Ashley Furniture Products and Services Reviews

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Latest Question

Ashley Furniture Questions
2.0
Details
“ this will be the last time “ - Ashley Furniture review
I purchased a bedroom set from you approximate 2 to 3 weeks ago. Right after the gentleman delivered it I found the top of the dresser was peeling. I called the store store told me had to call the warehouse and the only thing good about Ashley furniture is the...
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1 comment
Anonymous
#1580890

Ashley furniture sells cardboard furniture. If you’re looking for something that will last you two years or three years I wouldn’t buy At Ashley.

I’ve had to siet now about 3 1/2 weeks and already have problems. They are unwilling to help. Once you buy it you own it. Construction in the materials are the cheapest you can buy.

But their lack of interest to help is a Enough I hope to turn other people Away. I am disabled and I can’t afford to buy a bedroom set in a year or two, this one is going to look Pathetic very shortly.

Review
#1378229 Review #1378229 is a subjective opinion of poster.
Product
Ashley Furniture Furniture Set
Reason of review
Bad quality