Not resolved
1.0
Details
Delivery Service
1 comment

This is the worst company I have ever dealt with.It took us 4 months to get our furniture.

First they delivered something we didn't order. Second time it was damaged, so we couldn't except it. Third time the furniture was what we ordered and not damaged but the truck that delivered it got stuck on our property and broke our leech line. I've been calling for several weeks now daily and haven't received a return call.

I'm being told it takes 3 to 5 business days to get a call back. Still waiting....... they put several dings in the doorway when bringing the furniture in, destroyed our shovels trying to dig their truck out.

After calling a tow service to get their truck out they left everything a mess.Mud everywhere, broken shovels etc...

Review about: Ashley Furniture Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $1000.

Preferred solution: Repair the leech line.

Had an Experience with Ashley Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel
AshleyFurnitureCares
#1365044
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your customer service experience.Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com.

Please put Pissed Consumer and the title of your review in the subject box.We would be happy to try to help.

Thank you,

Daniel

You May Also Like

Ashley Furniture - Do not buy from them just terrible. Ashley Furniture "Problems with Durablend. Will not honor warranty unless I sign a release of liability. Local sales manager explained that the manufacturer made a mistake in the Durablend formula and that..." Read more Ashley furniture Dura/blend Ashley Furniture "Hello John, Thank you for contacting Ashley Furniture Industries, Inc. in Arcadia, WI. I am sorry to hear that you are experiencing problems with your Ashley furniture. All warranties are..." Read more Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware Ashley Furniture " Ashley Furniture Fraud Issues That Were Experienced over the purchase over two leather (vinyl ***) items for the sum of $2,000.00, negotiated down sale price, with an additional extended..." Read more Ashley Furniture Contradicted and Lied Ashley Furniture "...All we wanted was store credit as we loved every other piece of furniture; however, we will never purchase anything again from Ashley Furniture..." Read more Hostess Brands - Suzy Q nail polish remover Hostess Brands "...When I took one out of the wrapper, it smelled like nail polish remover..." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more Century Communities Refusal to Fix Their Issue Century Communities "My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more Outdoors RV Timber Ridge 250RDS  not the quality you expect. Outdoors Rv "I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..." Read more