Not resolved
1.0
Details
Delivery Service
1 comment

This is the worst company I have ever dealt with. It took us 4 months to get our furniture.

Related: Ashley Furniture - I WILL BE GOING TO COURT!!! One PISSED OFF EX CUSTOMER!

First they delivered something we didn't order. Second time it was damaged, so we couldn't except it. Third time the furniture was what we ordered and not damaged but the truck that delivered it got stuck on our property and broke our leech line. I've been calling for several weeks now daily and haven't received a return call.

I'm being told it takes 3 to 5 business days to get a call back. Still waiting....... they put several dings in the doorway when bringing the furniture in, destroyed our shovels trying to dig their truck out.

After calling a tow service to get their truck out they left everything a mess. Mud everywhere, broken shovels etc...

Review about: Ashley Furniture Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $1000.

Preferred solution: Repair the leech line.

Review #1093508 is a subjective opinion of

Helpful? Yes 0 No 0
Report

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
AshleyFurnitureCares
#1365044
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com.

Please put Pissed Consumer and the title of your review in the subject box. We would be happy to try to help.

Thank you,

Daniel

Reply
Report
Helpful? Yes 0 No 0

Ashley Furniture Most Helpful Reviews

More

Ashley Furniture Reviews

More

Ashley Furniture Products and Services

All Ashley Furniture Products

You May Also Like

Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture
" Ashley Furniture Fraud Issues That Were Experienced over the purchase over two leather (vinyl ***) items for the sum of $2,000.00, negotiated down sale price, with an additional extended..." Read more
Ashley Furniture - Product
Ashley Furniture
"I had a couch that ripped within 2 years. I had purchased the extended warranty. Customer service was terrible. Never sent anyone out to Repair. One representative told me they..." Read more
Ashley Furniture - Horrible Quality
Ashley Furniture
"Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased...." Read more
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture
"Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear...." Read more
Ferrero Rocher - Don't trust on Brnads
Ferrero Rocher
"when I opened the wrapper of a piece of chocolate and all I could find is these white dots all over the outer layer of the chocolate which looks disgusting..." Read more
Ultimahub is one of the best Training Company
Ultimahub
"Ultimahub is really an awesome institution for sales training. Firstly I took one course as a trial. Later on, I completed 3 more. Jason Sir is an awesome guy. When..." Read more
Rooms To Go - Sectional sofa from room to go peeling of
Rooms To Go
"i bought this sectional 5 years ago for my game room , Two years ago I started to noticing that it was peeling off in different sections of the back..." Read more
Superjeweler - JUNK!
Superjeweler
"I bought a “$200” watch on special for $20. The watch ended up being a $5 Chinese watch with a fake second hand and strap that won’t stay. No response..." Read more