Ashley Furniture - Horrible
This is the worst company I have ever dealt with. It took us 4 months to get our furniture.
First they delivered something we didn't order. Second time it was damaged, so we couldn't except it. Third time the furniture was what we ordered and not damaged but the truck that delivered it got stuck on our property and broke our leech line. I've been calling for several weeks now daily and haven't received a return call.
I'm being told it takes 3 to 5 business days to get a call back. Still waiting....... they put several dings in the doorway when bringing the furniture in, destroyed our shovels trying to dig their truck out.
After calling a tow service to get their truck out they left everything a mess. Mud everywhere, broken shovels etc...
Product or Service Mentioned: Ashley Furniture Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $1000.
Preferred solution: Repair the leech line.
Comments
Hi, were sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com.
Please put Pissed Consumer and the title of your review in the subject box. We would be happy to try to help.
Thank you,
Daniel